Yukl (1990) states that “before making a decision, a manager must determine whether to involve other people in the decision process” (Yukl 1990). There are several procedures for decision making that involves the subordinate’s input at different intensities. The two decisions that Kevin picked are suitable ones for a group decision because there outcomes have a direct effect on the employees. According to Thompson, Strickland and Gamble (2010), “the objective is to put adequate decision-making authority in the hands of the people closest to and most familiar with the situation and train them to weigh all the factors and exercise good judgement’ (p.347). Kevin realizes that participative management can be constructive for the organization and helps the employees participate in matters that affect them.
Loss to the company is a crucial stage for the business. HRM is also an important part of finding about what went wrong with the company. He needs to develop new strategy and implement it among the employee. 2. To increase productivity and sales the HRM need to provide training and seminars for the new technologies and to make the employee aware about the ongoing trend in the market.
Compensation and benefits for many employees are being recognized as important part they consider when applying or accepting jobs. Pay and benefits are very important to both new employees and existing employees. The compensation system is the reason behind why people seek employment. A company with a good strategy that’s wants to compete externally is aware of what other companies are paying their employees. It will not be easy for any organization to exist for a long time if they don’t have a strategy.
This paper will explain the difficulties facing staffing management. The information will provide information supporting what is the issue surrounding staffing management. The information will also connect the relationship of staffing issues as it relates to performance and employee retention. The research will provide an outlook as to how strategic management assists in solving staffing issue dilemmas on a broad organizational level. Upon completing the research, a better understanding was achieved as to the influence of the staffing process and how it affects the organizations’ success.
Work Design and Workforce Planning Work Design and Workforce Planning are two critically important components to manage the employees of any organization. The manager should have to allocate the jobs which will ensures that employees perform tasks with responsibilities that have the most potential to add a special value to the company. Managers must also engage in workforce planning to make sure that the right people are with right job and in the right place in the company. This factor will help to achieve the goal of any organization. a) Manage Job Design Job design involves deciding what employees will do on a day-to-day basis also as how jobs are interconnected.
We can start any company successfully if we determine TQM well. TQM tools also can measure the level of the company because it defines the productivity of the organization. TQM model as we can see below: Total Quality Management TQM is a comprehensive, organization-wide effort to improve the quality of products and services, appropriateapplicable to all organizations. Also we can define the total quality management is a master plan which it has to be developed after finalizing different stages. Customer needs can be identified by the organizations and design the products and services for them.
The article addresses business leaders, human resource management, frontline managers and training professionals. In reviewing this article, the issues presented will be identified and analyzed so that further recommendations can be made. Content of the Article The author first spoke about the increasing need for organizations to produce better results and because of this, they sometimes overlook the competitive advantage to be gained from effectively training their employees Of the authors opinion was that less than optimal performance would be achieved if employees were just expected to know what to do and how to do it. He pointed out that managers, that ensure effective outcomes, must create a training system, and that workers must be educated to see that the big picture is paramount. The article identified organizational leaders as being ultimately responsible for ensuring that people are properly prepared to perform and that this is critically important.
Due to this, a business should have an efficient and functional customer care department to serve the customers’ needs in real time. Before conducting a customer service training program for the employees, it’s important to carry out a needs assessment. The assessment commences with identifying the “need.” This identifies the gap between what is currently being done and what is needed to achieve the standards set by the business. On the other hand, it discloses and addresses the questions on what the organization expects to happen and what happens, current and desired job performance and finally the skill set deficiency experienced by the organization (Muller, 2009). Based upon HR-Guide, an important feature of customer service having a needs assessment.
According to (Uhl-Bien, Schermerhorn & Osborn, p. 306, 2014) contingency approach is the relationship between leader behavior and leadership effectiveness depends on the situation. Contingency approach can be successful for a business when a manager will work to determine specific solutions to handle workplace issues and satisfy client’s needs. For instance, assignments by the manager will be delegated amongst employees based on relevant skills so deadlines can be fulfilled. If an issue occurs and it was anticipated, the problem can be dealt with accordingly since advanced precaution was taken. The ability for managers to utilize this approach is essential to control employees so they can get tasks done.
Line managers play a vital in an organisation, working directly with employees. A line manager should have excellent skills when it comes to communication, because this will allow employees to feel comfortable to discuss any issues they may have. If employees are able to discuss matters with their managers it will prevent lots of future problems from arising. This could help the organization have lower absenteeism rates. A line manager must be sent for training, to get familiar with the following: • the line manager should learn the company absence policies and procedures • they should know what their role is when it comes to the absence management programme • they should have knowledge about the legal and the disciplinary aspects of absence • understand what is the role of occupational health services • Managers need to have interview skills, to be able to conduct a return to work interview when there is an employee abusing leave.