The Poodle: A Short Story

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“I just don’t know why they dumb down the poodle by mixing it with something else!” Alisha Brunetti exclaims, throwing her hands up in the air as she turns to look at Braxton, the poodle and schnauzer mix on her grooming table. The schnoodle stares back at her, eyes blinking. He whines, and Alisha turns to him, cooing. “You’re such a sweetheart but you’re being such a butt.” Scolded, Braxton shuts up for a moment, his ears perking up in a perfect semblance of confusion and faked innocence. Braxton’s patience is wearing thin, as he has been at BYOD (bring your own dog) for about an hour. Located in Newton Centre, the store invites dog owners to bathe and shop for their dog themselves, while Alisha is tasked with the grooming. Decked with a …show more content…

“She’s just too nice,” Sam puts it simply, and then prompts Alisha to launch into her tales of customer service, which she calls the “single biggest challenge of my job.” Despite only working at BYOD for six months, Alisha has an arsenal of horror stories, mostly about the dog’s owners. As she recounts them, her voice drops to a whisper, as if spilling a nasty piece of gossip at a high school lunch table. Her stories range from the tale of one woman who booked eight separate appointments, each lasting several hours, to demat her dog because she didn’t want him shaved, to the multiple clients who use human shampoo on their dogs, drying out their skin. Alisha shudders at the last one, evidently feeling for the poor dogs. “And most clients are ambiguous– people don’t even know what they want,” she adds. Laughing, she mimics them. “‘I trust you– make them look good.’ Or ‘leave it long but not too long,’” she says in a high-pitched voice. “And recently I had ‘make them look sporty.’ What does that even mean?! Sporty?!” Alisha takes a sharp intake of breath as she recounts the “strangest comment I’ve ever had.” Giggling, Alisha lowers her voice. “Ready for this one? One lady told me ‘Wow!! He looks really grooooomed!!!’” She stretches out the “oo” sound in the word “groomed” to last several seconds and then throws her head back, cracking herself up. “Okayyyy… I think that’s a good thing??” “One hazard of this job– loss of one’s mind!” Alisha shouts, mostly laughing, but also with a slight frown on her face as she recalls these stories. Sam nods along to her tales, reiterating her point about Alisha being “too nice.” Sam continues, “I mean, who else would agree to demat one dog over eight different appointments? She helps the customer before she helps

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