The Johari Window Concept of Communication

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The Johari window is a great communication concept to build trust with others and improve understanding between people. According to (Satterlee, 2013, p. 134), “communication is a process that is vital to transmitting and understanding information”. However, communication is set forth as goal-oriented; the end result for the communicator is to achieve that set goal in order for the message to be considered effective. According to (Darling & Beebe, 2007, p. 76), “communication is the primary way in which any group of individuals, small or large, can become aligned behind the over-arching innovative goals of a creative developing organization”. In order to be aligned with an over- arching innovation goal, communication has to be meaningful by creating verbal and nonverbal messages. Again, the intended message should be understood appropriately with the primary goal that develops a common understanding of the message from both the sender's and receiver's perspectives. Open dialogue and communication is integral in building a self-sufficient agency capable of accomplishing arduous missions. The Johari window serves as an example of an excellent communication model. The Johari model seeks to build trust between organizational leadership and subordinates. The term “Johari” comes from the names of its innovators, Joseph Luft and Harry Ingram (MindTools, 2013).
Johari’s Core Concepts
Two key concepts are behind the model. First, trust is built through the disclosure of information about oneself. Secondly, through constructive feedback from peers and subordinates, leaders can learn about themselves and deal with personal problems or faults. This feedback, if given in a constructive manner, can help organizations build teamwork and create...

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