The Importance of High-Quality Information in Organisation´s Activities

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The last decade can be marked as a period of significant changes in the business world. Being accustomed to utilize computers as a powerful tool with its office applications such as Microsoft Word and Excel. In the 1990s office workers first faced the opportunity to share information using the Internet (McNurlin, 2009). However, the situation became even more different with the transition to the third millennium. With a further development of information technologies, the majority of big enterprises had to reconstitute their business processes and to make the transition to the Internet economy. Enterprise resource planning (ERP), supply-chain management (SCM), customer relationship management (CRM) software and the variety of other information systems became essential components of the new economy. It can be expected, that all these complex solutions were designed to bring great benefits for different sides of the corporate activity, in particular, decisions made by top-managers are expected to become nearer to the ideal, customer service is to be improved and collaboration more prolific. Nevertheless, to ensure the desired results it should be taken into account that the key concept of these reorganizations is an information or a data, dealing with which can be a serious issue, and wide utilizing of the data warehouses in contemporary organizations confirms this fact. Turning to the issues related to information handling, the definition of the information management should be mentioned. According to Hinton’s perspective (2006, p.57) the information management is “the conscious process of gathering information”. A brief overview of the presumable information sources in a high-technology company can help to outline the situation. T... ... middle of paper ... .... Stair, R. M. (2008) Fundamentals of business information systems, Australia; United Kingdom: Course Technology CENGAGE Learning. Traub, T. (2012) Wal-Mart Used Technology to Become Supply Chain Leader. Available from: [Accessed 10 November 2013]. Turban, E. (2009) Information technology for management : transforming organizations in the digital economy. 7th ed. Hoboken: John Wiley & Sons Inc. Wang , R. Y. (1998) A Product Perspective on Total Data Quality Management. Communications of the ACM, 41(2), 58-65. Wang, R. Y. Pierce, E. M. and Madnick, S. E. (2005) Information Quality. Armonk: M.E. Sharpe, Inc.. Wang, R. Y. and Strong, D. M. (1996) Beyond Accuracy: What Data Quality Means to Data Consumers. Journal of Management Information Systems, 12(4), 5-33.

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