The Importance Of Personal Appearance In The Hospitality Industry

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Appearance is something very important that almost everyone in this world is very much concerned about. As Marilyn Monroe quoted “ I don’t mind making jokes, but I don’t want to look like one. “ is why the way a person looks is crucial because it reflects upon a person’s professionalism when meeting and interacting with guests in the hospitality industry so therefore, I strongly agree with the fact that the personal appearance of a person working in a hotel is essential in ensuring his or her success. According to information from an online journal article, it was mentioned that following a strict uniform and dress code is compulsory and that organizations are making it a rule to follow this procedure strictly so that their staffs will look …show more content…

Examples of these accessories are earrings, piercings on any part of the body visible to guests, bracelets, necklaces, watches and etc. Many believe that the use of accessories have nothing to do with defining one’s image of being professional because they are for enhancing the looks or in other words, making themselves look better. However, this is not the case in the hospitality industry because it is a must to keep the use of accessories to a minimal because it can often interfere with the work of the employees who wear them. For example, a waiter who has piercings on his face is serving your table, This will already give the guest the impression that the waiter is someone who is not serious about his job and that he also will give off a bad vibe to the customers that the waiter is a bad person. In order to prevent this kind of things from happening, an employee must obey the rules regarding accessories. According to the Equal Employment Opportunity Commission (EEOC), employers are allowed to impose dress codes and appearance policies as long as they do not discriminate or hinder a person’s race, religion, color, age, national origin or gender. There is a strong legal basis for limiting tattoos piercings in the workplace, especially if employers have reason to believe that pierced employees will hurt their image with customers. It is reasonable to limit …show more content…

This is why it is best if male employees’ hair is styled neatly and maintained above collar length. A completely shaved head is actually a better option but it is not compulsory to do so and as for females with long hair, they should wear it neat and tidy by combing it away from the face to prevent obstructing eye-to-eye contact or coverage of nametag. The number of hair ornaments should be minimal in solid, conservative colors. As for males who enjoy having facial hair, they must be off of work for a period of time long enough to have a full and presentable image because a sparse or patchy look is not acceptable. Upon returning to work, it must remain well trimmed or free of any small tiny strands of hair and also the area of the face and neck where no facial hair will be grown must be neatly trimmed. Every employee must comply with health department rules and regulations for food preparation areas. Kitchen hats are strong requirement for all kitchen and stewarding staff. If a hat is part of any required uniform, It is best to keep all hair hidden under the hat to be able to pass all hygiene inspections, be it from the F&B manager or inspectors from the health department according to the guidelines in the Hospitality Service Employee Handbook from Penn State Hospitality Services (Purdum,

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