The Importance Of Listening And Management Skills

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According to this article, learning involves three components, writing, speaking and listening. The authors speculate, of those three, "listening is [the most] difficult because people don't work as hard at it as they should. Listening seems to occur so naturally that putting a lot of effort into it doesn't seem necessary. However, hard work and effort [are] exactly what [active] listening requires." (Lewis, T. D., & Graham, G., 2003, p.23)
Keys to productive listening are; concentrating on what you hear, body language signifying your focused attention, open minded evaluation, avoiding defensiveness, paraphrasing as a response tool, observing and absorbing the emotional content, and lastly questioning to clarify intended meaning. (Lewis, T. …show more content…

A good boss has to manage production, customers, employees, suppliers, maintenance, repairs, cleanup, purchasing, and shipping, etc. Communication will break down if it's always the boss giving orders. The people in charge need feedback; this means listening to every department and evaluating what changes will increase the quality and quantity of production to maximize the bottom line. One thing I learned as a manager, there are a variety of types. We had to take a course on effective listening and management skills. A book we used, changed my whole outlook on personal interaction, in business and life. It is called "The One Minute Manager" ( Blanchard, K. H., 2003) The three secrets revealed in the book are so simple, yet so effective if applied correctly. I encourage anyone wanting to develop good listening and communication skills to read this …show more content…

I do see your point regarding other ways to enhance listening. Meditation is a helpful idea. I use a process my kids know all too well. I focus so intently on what I'm doing I can block out distracting elements. They think I'm ignoring them, but I hear every word, I just don't break my focus unless it's needed. I believe Effective Listening means hearing everything, even noise with no consequence, then sorting out what you need to react to, deal with, ignore, or store away for future use. It means listening to whats important after you've heard it

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