Target Fraud Case Study

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During the 2013 holiday season, Target was involved in a major credit card hacking scheme which affected millions of consumers. There were approximately 70 million customers that had their debit and credit cards compromised. The company announced that hackers somehow manipulated the payment system and stole debit and credit card data. The hackers were able to retrieve consumer names, card numbers, expiration dates, and the three digit security code on the back of the cards (Kassner, 2014). While the breach may not have given hackers access to customers personal banking and credit card accounts, it created a great risk for identity theft and the possibility for the hackers to use the information and create accounts in the consumer’s name. …show more content…

For many years, Target has been hesitant to change credit card security and has shown little to no motivation to make changes. Due to the lack of security measures, hackers were able to steal the identities of many consumers. When credit cards are swiped, the transaction goes through the process of authorization, clearing and settlement. Each phase of the process entails the exchange of transaction data and money that needs to be settled and balanced. This process concludes when the cardholder pays for the goods or services listed on the monthly credit card statement. This is the current system that is used by Target. The company uses a customized version of the Hypercom Optimum L4150 High-Performance Multi-Lane Payment and Advertising Terminal which features a color glass touch screen that offers the brightest and the clearest interface for efficient interactive advertising at the point of sale (POS). “Global payment technology leader Hypercom Corporation delivers a full suite of high security, end-to-end electronic payment products and services” (CARTES & Identification, 2007). The benefits of this device and terminal included an advanced security structure which simplified hardware and application authentication, various privacy options which eliminated the need for add-on physical privacy shields that interfere with terminal usage by the consumer (CARTES &

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