Takaful Operator Case Study

944 Words2 Pages

The agent is the representative of the Takaful Operator (Insurance Company) in relation to the principal, who is appointed according to the prevailing laws. The main bond of the agent is its relationship with the Takaful Operator, not with the Takaful participant. A Takaful agent represents the Takaful Operator and its primary duty is to promote the Takaful plan or product issued by the Takaful Operator it represents. As a reward, agent will receive a portion of the contribution as remuneration from takaful operators for the services rendered. Brokers generally do not have contractual agreements with Takaful Operators and not bound by any Takaful Operator. Their relationship relies on general / direct method to complete transactions with Takaful Operator. Takaful Brokers provide a comprehensive range of professional Takaful broking services to assist potential customers on how to make paid contributions / premiums more cost effective and at the same time enjoying maximum coverage. Different with agents, Takaful brokers represent customers and advise customers on the most appropriate Takaful plan. Broker will receive brokerage fee in return for the services rendered. All …show more content…

To market their products, takaful operators have appointed agents and brokers to carry out marketing work. Problems arising, participants are not informed of the charges incurred on the contribution / payment made, and sometimes there is no current statement sent to the customer indicating the accumulated revenue in the investment account. The charges may vary depending on the performance of the takaful operator and this may expose takaful participants to the risk to bear high costs. This practice is clearly contradictory to al dharar yuzal (kemudharatan mesti dielakkan)and gharar

More about Takaful Operator Case Study

Open Document