Swot Analysis Publix

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Publix focuses on being the best in the grocery industry.
Delivering excellent customer service to customers is their way of expressing appreciation. Publix's dedication to keeping a good reputation in customer service has contributed to their success. Customer service is the main ingredient to customer satisfaction.
Customer satisfaction is what makes a customer come back again for another experience. The customers know the kind of treatment they are going to receive before they enter the store.

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