Social Norms Of Google

1580 Words4 Pages

Advertising has been crucial to the success of numerous organizations for decades. As the years have gone by, the means of advertising have adjusted as well. At first advertising was done solely in print. Soon after, arrived advertising on the radio and then the television. While advertising is still commonly found on all of these other platforms in today’s society, the utilization of the internet for advertising purposes has grown into one of the most prominent advertising strategies. Google is the largest search engine in today’s society, and as a result has numerous clients seeking to advertise their products and services on the pages Google will pull up during potential consumers’ internet searches. Recently however, Google has been placing …show more content…

The social norms that act upon the organization are created by different types of isomorphism. The type of isomorphism that companies complaining about Google’s advertising blunder are most concerned with is coercive isomorphism. Coercive isomorphism results from both formal and informal pressures exerted on organizations by other organizations upon which they are dependent and by cultural expectations in the society within which organizations function (DiMaggio and Powell 1983:245). As a result, many companies may actually lose business if they are associated with what their customers consider to be either hate speech or against their personal ideals. For example, the clothing store, Nordstrom, recently dropped Ivanka Trump’s brand from its stores (Abrams 2017). Many of Nordstrom’s customers joined in an effort called the #GrabYourWallet campaign and encouraged shoppers to boycott products with ties to President Trump, his family, and his donors. Nordstrom, not wanting to lose business, decided that the best economic decision for them would be to cut ties with Ivanka Trump. This is the huge concern that businesses have when their advertisements appear next to articles referring to unpopular opinions or even hate speech on the internet. Due to the commonality of social media, if an organization’s advertisement is placed on the same page as hate speech, it could be known by millions within a few hours. Whether or not the organization in question aligns their beliefs with the content of the page or not, just being associated with the content could be enough for the organization to lose business because their customers do not want to be connected with a company that is having public relations and image

Open Document