Six Sigma Deployment in commerce colleges
Higher Education Institutions are facing with rigorous competition for sustainability regarding low graduation rates, less attendance, and low employability in commerce field. Most studies in the field of higher education focused on students as customers and always interested to study the satisfaction or dissatisfaction with their output and the quality provided to them in the form of course designed by the institute itself. Quality experts believe that, ‘measuring customer satisfaction at an educational establishment might be regarded by educators as one of the greatest challenges of the quality movement’ (Clouter, 1994). For the effective management of any organization it needs several key positions
…show more content…
Figure 3.1 General OrganizationStructure in Commerce Colleges
3.2 SENIOR EXECUTIVE:
The senior executives is called six sigma leaders and take initiative to provide direction and execution for organizationand alignment necessary for six sigma’s ultimate success. Senior executive who sponsors the overall Six Sigma initiative. In higher education institutions managing trustee and/ or chairman act as senior executive of the six sigma project.
Responsibilities:
• Give direction to the committee members
• Develop six sigma project team
• Selecting and deploying projects
• Maintain long term vision, speed, value, support, and involvement
• Ensure high level commitment, conduct project
…show more content…
He is a head of the organization who is the leader of the project taking responsibility for promoting and directing the development of an organization. They take their company 's vision, missions, goals, and metrics and translate them into individual unit tasks. Additionally, Champions must remove any roadblocks to the success of the project.. He approves all Six Sigma projects, review progress on a regular basis and ensure that the improvements are sustained. It is a leadership role in conducting and implementing six sigma projects throughout the institution working with executive committee, MBBs, BBs and GBs. In higher education institutions, the Principal of the Institution act as Champion of Six Sigma projects.
Responsibilities:
• Form team of black belts and allot the projects
• Make sure for enough resources and facilities available for training and completing projects
• Guide the subordinates to focus and complete project successfully
• Ensure that six sigma technique and appropriate tools are being used in the project
• Review the progress of their project frequently and its sustainability
3.6 MASTER BLACK
The method of Lean Six Sigma is the combination of two business techniques that includes Lean Manufacturing and Six Sigma. Lean manufacturing focuses on improving the flow of the organization by training highly skilled employees to increase the overall speed while Six Sigma focuses on improving current performance and overall accuracy. In most cases, blending both Lean and Six Sigma can be costly; however the end result can have create an organization that focuses on quality, accuracy, and speed to meet the goal which is profitability.
The leader is in complete control, taking charge of everything, and holding the key to success.
The University’s credibility and ability to fulfil its mission is dependent on how it is perceived by accreditation authorities, faculty, students, funders and other stakeholders. The value attaching to the qualifications that students devote time and effort to is dependent on the university’s credibility.
Article One: the worth of making, Maintaining ANd Sustaining an Intrapreneurial Culture: AN Analysis of 3M’s Strategic Positioning
He is the company’s head, therefore what he says goes. He makes the decisions and everyone must follow his decisions. His decision in this movie was to build a new headquarter, therefore he had to downsize the company because he wants to make sure that profits are not affected and to satisfy stockholders. Secondly, the leader is Gene Mc Clary is one of the division’s CEO of GTX.
Introduction According to the Oxford Dictionary, a leader is defined as “the person who leads or commands a group, organization, or country” (Oxford Dictionaries, 2013). Though there is a definition for what a leader is, people still have different ideas about what a leader should be and how he or she should act. There has never been a concrete idea of what a leader is; the only thing we know is that this person is the one in charge of the unit. We look at characteristics of those people we see as leaders and use those attributes to compare other people to see if they are able to be as good as, or even better than, those aforementioned leaders. We have to keep in mind that in different situations, leaders must do different tasks which indicates the need for different qualities.
...r whole effort into it and they give above and beyond because they want the result to be good for results matter. The leader generates work that meet commitment and generate results that surpass and go above and beyond the normal requirement (Lord & Maher, 1991).
The Six Sigma approach was designed by Motorola in 1986. The primary objective of the concept was to develop a tool for tallying the process defects and, as the result, improving business operations. The foundations of the approach are the customer needs, statistical analysis of data and facts, and timely execution. The method promises numerous benefits such as increasing performance and profitability of an organization, improving product or service quality and employee morale, decreasing costs, the growth of market share, the higher level of satisfying customer needs, etc. (Meredith & Shafer, 2013). The primary advantage
Considering the importance of the ranking system and the role it plays in a student’s perception of a quality education, it is important to define what the ranking system is. The United States College ranking system, according to US News and World Report, is a systematic way of ranking the country’s best colleges, in numerical order, to provide a way for students to consider what the top colleges and universities are. Seniors find these rankings important because they feel the need to base part or even most of their decision off of these statistics. These r...
Leadership can be defined as the way through which one individual has impacts and influences the attitudes and behavior of other people at a workplace. The tasks of leaders in corporations include organizational as well as departmental activities. Leaders are responsible fr coordination of these activities so as to reach the goals successfully by motivating and inspiring team members. (DUYGULU, Ethem and Ciraklar, Nurcan, 2008). Besides, leaders are supposed to resolve issues by avoiding conflicting situations related to work and strive to boost progress on achieving the overall objectives of a company. Moreover, great leaders provide the required knowledge,
INTRODUCTION Co-creating value between service provider and customer is a key factor to consider when assessing a branded service. For the University of Southern Queensland to position its branded service of an online tertiary education, it is necessary to understand what factors influence the target audience. These factors are the brand-image and the target audience’s perception, brand congruency, the application of the types of brand attitudes, social influences and their associations to the brand and the rituals and artefacts related to a tertiary education service. Based on these factors, the University of Southern Queensland will have recommendations to achieve optimal co-creation of value for its target audience. BRAND-IMAGE
Leaders are the individuals who help to create options and opportunities. They help in identifying the choices and solve the problems. They build commitment and coalitions. Leaders do this by inspiring others and working along with them to construct the shared vision of the possibilities and commitments of a better group, organization or community. They engage the followers in such a way that most of the followers become leaders in their own right. The variety of demands of an increasingly complex world very often require that leadership be shared by most of the members of an organization, in appropriate ways for different situations. A leader is the on...
All members of the senior management team are experienced members of staff whose role is to set strategic direction for the school, once decisions have been made by the governing body. They are to lead any changes through different initiatives and offer guidance and information to other members of staff and equally deal with any concerns they may have i.e. through staff meetings. They also need to keep track of the progress of initiatives (I.e. promotion of healthy eating) by making sure that everyone knows what is expected of them, that everyone is following it and ultimately that the initiative is achieving what it set out to
According to Shockley and Zalabak (2009) "Leadership is a process of guiding individuals, groups, and entire organization in establishing goals and sustaining action to support goals.Leadership is like mapping out where you need to go to win". A Leader is a person who has a strong personality and who has an ability to manage people and work. He is also the person who is able to direct people .Usually a leaders has a lot of attributes that
Every good leader has successful skills to accomplish a common goal within an organization. Although the term leader is often intertwined with the manager; a leader’s characteristics are rarely the same in responsibilities. Leaders are developed by the type of organizational cultured that they are derived in. Thus, bringing the skills to designed changes rather than only promote changes as often may be seen in managers. Leadership is then the support of employees by offering a clear concise understanding of an organization needs and therefore brings balance to the task and the relationship of the employees. So what is the purpose of the leadership? To serve others while transforming the company’s mission into actually obtainable goals while all the while overcoming situational