Patient Trackers

With the recent transition to ICD-10 and new rules for MU2 being announced, much focus and attention has understandably been given to the critical role of electronic health records (EHRs) in today’s practices. But often the real silent star of the show is practice management software, which runs the business side of healthcare. With quality PM software, practice managers can schedule and bill patients, as well as generate monthly reports that help them improve workflows.

Suffice it to say, practice management software can be a physician’s greatest ally and have a positive effect on the financial viability of their practice. But in order to do its job fully, physicians and managers need to leverage the full power of the technology.

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Insurance eligibility verification takes this complication out of the equation.

Patient Balance Trackers

As confusing as insurance policies are, the explanation of benefits doesn’t help the situation. Patients generally don’t know what they owe once insurance has been paid. A quality practice management software package will include a patient balance tracker feature that alerts the receptionist if a patient has a balance on their account.

Insurance Card Scanning

Depending on how many receptionists you may have any how busy your practice is on any given day, you’re most likely always looking for ways to save your front desk people time. The insurance card scanning feature on your PM software lets desk staff capture important information from the patient’s insurance card quickly and easily, without the need for going back and forth to a copy machine.

Validation of Procedures for a Diagnosis

More often than not, an insurance company will only pay for a procedure if a patient has a specific diagnosis. Practice management software lets doctors know if a certain procedure will be covered by insurance before they order it.

Automatic Claim

Great, but there are a few things you’ll want to consider.

Unlike selecting electronic health records (EHRs), choosing the right practice management system isn't generally done by the physician. In large practices in particular, PM system selection typically falls on the office manager's or IT manager's shoulders.

But selecting the right practice management solution can be tricky, so how can office or IT managers ensure they select the right PM software for their office? Besides selecting a solution that plays nicely with their EHR, practice owners and their managers should look for software that is easy to use and provides enough flexibility so it can be customized for individual needs.

Before you begin shopping for software, make a list of your practice’s specific needs so you can find the solution that makes the most sense.

Beyond your personal requirements, there are a few key features you’ll want to look for:

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