Patient Centered Communication

506 Words2 Pages

Summary of the article: The needs of the patient and society has been the first priority of all other considerations in health care since early 1980s, and professionalism plays a critical role in nurturing it. Professionalism and trust are like two sides of the same coin or as co-requisites of each other: both enhance better patient-provider relationships and play a prominent role of encouraging patients to come for the follow up care in a timely fashion, to promoting the reputation of the organization. Communication and team work promotes better coordination between patient and provider just like in aviation, where it saves thousands of airline accidents. Team play and effective communication between the healthcare staff, promotes overall well-being of patients, …show more content…

Due to the increase in the number of insured patients and more physicians retiring early, there is an increased need of the physicians. If the physicians are recruited from diversified background, such as, ethnic minority and women population, it improves the financial performance of a company. If staffs are more engaged in the workplace, they tend to yield more profit to the company. On the contrary, if staffs aren’t as engaged, it can cost more to the company as a result of their chronic health issues, heart disease, depression etc. Appreciating employees for what they do, making them clear about their job duties and having a positive relationship with their colleague, promotes professionalism, and in turn, increase employee engagement. Educational programs should be well structured to teach the residents and fellows the professional attitudes and behavior. The professionalism developed through support for autonomy, leadership development, teamwork, employee well-being and professional identity, benefits patient and the

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