New Trend Strategy

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5.1.1 New Trend Strategy

As the market becomes more competitive, exact prediction, proper strategy, and following responses are more important for e-commerce industry, especially C2C open market.

To see Korean cases, Gmarket and Auction has used scalability of C2C open market and developed successful business model. In the beginning, economic downturn was a blessing for Auction to attract buyers with lower-priced commodity. Relatively new comer, Gmarket was used the anti-monopoly power of Auction and rapidly switched B2B which was initially defaulted to C2C to adapt environmental trends. Undertaken by eBay also can be an opportunity to expand global market for Gmarket. Gmarket and Auction are planning to transform C2C open market over the e-commerce portal site. Due to these changes, those two companies diversify the revenue source from transaction fee to advertising fee.

In China, Taobao takes almost three-fourths of the market share. Its free services competed successfully against rival eBay EachNet. Taobao penetrate that Chinese customers are price-sensitive; for C2C open market the price covers not only product price of buyers but also service fee of sellers. Taobao expected that Chinese market will mature to adopt service charges and wait the right time to shift away from its no-fee model. Those strategies hit the target. The company has been looking to move beyond the Chinese mainland and recently put its idea into action with Yahoo Japan.

5.1.2 Differentiation Strategy

Differentiation strategy provides the company unique differentiator

Gmarket differentiate itself through extraordinary services including ‘Star Shop’, ‘auction by draw’, ‘instant purchase’ ‘negotiation’, and ‘group purchase’. Most of these services ...

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...ced by seizing the opportunity with those four strategies. Because Korea is a powerful country of the IT industry, the disparity in technique and payment system cannot be the success factors. Therefore each firm must differentiate itself, even under same holding company, eBay. In China, the industry must pay attention to Chinese governments’ policy on C2C market and action for Market Opening; because China C2C industry is still at an early stage and will attain maturity in next 5~10 years. They also must compete among all related links of trade including website, payment tool, communication tool, and logistics, because C2C e-commerce platform in China still has room for technology development, especially sale on credit and shipping. Free policy is also temporary success factor. Finding a sustainable profitability mode and business model will be key success factor.

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