Logistics And Inbound Logistics

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1. Inbound logistics focuses on the materials and processes coming in to the organization before it has been subjected to different value creation activities. “Inbound logistics represents the material flows from a firm’s suppliers to itself from the buyer’s perspective (Samaras).” An example is the food industry, such as a restaurant, in managing incoming food and supply shipments to arrive at the restaurants when they are needed making sure to keep in mind the arrival times and inventory levels necessary. One of the many issues is that the part may all come in at different times, thus inbound logistics handling activities becomes extremely important in coordinating and optimizing incoming materials and services to when and where they are needed. This is especially true of the food industry, where the majority of the time the supplier in question are perishable and have a much shorter shelf-life as well as different handling risks and regulations. “The goal of inbound logistics in a lean manufacturing operation is to reduce total costs (i.e., considering the operation as a whole) by managing deliveries from suppliers so that the correct and defect-free materials are at the assembly line at the right time in the right quantities (Holmstrom, 1994).” Outbound logistics deals primarily with getting the product and/or service out to the customer in the most efficient way possible to fulfill demand. Outbound logistics has much more to do with the handling of the finished or value-added products. An example of an industry that would focus on outbound logistics is the floral delivery industry. Because of the time sensitivity and short shelf life of flowers, not only does the product need to be efficiently handled in the floral shop itsel... ... middle of paper ... ...est storelocation receives that order, picks, packs, and then labels the item for shipping. This shortens the lead times, since it is a location near the customer, thus shipping will take less time (also, many stores now allow in store pickup in addition), it costs less since everything is in place already, as well as making returns relatively the same process as any other in store purchase-return situation. Consistency would be difficult to manage, as well as problems with inventory running out for that particular item on the shelves in the store if a lot of customers decide to order online, as well as space issues (Coyle). 6. Flow-Through Fulfillment. When a customer places an order online, it is prepared and sent to the retailer from the distribution center for the customer to pick up directly. Again, another issue might be lead time, and space issues in store.

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