Introduction Ethics is about identity, rather than being morally right or wrong concerning an issue. In Patterson and Watkins (2010), reading, the two had referenced Immanuel Kant’s categorical imperative which focused on the act itself rather than the person committing the acts. Utilitarianism suggest that the greatest good for the greatest number is ethical, even if it is morally wrong that one person is harmed in doing so. Communitarianism analyzes ethical decisions with potential impacts on the society. The general topic of my literature review is on organizational trust. Organizational trust is rooted in ethical issues and decision making, Kant’s ethics theory and the two terms (utilitarianism and communitarianism) defining ethical practice …show more content…
Organizational trust is necessary for businesses, as it benefits both the organization and its stakeholders; a stakeholder being an employee, customer, supplier, or bondholder. In Cheney (2009) reading, he referenced three major communication levels in terms of communication related situations, two of which being deception and concealment. Mistrust in an organization occurs when there is isolation, self-interest, and self-preservation; deception and concealment are a part of a lack of communication that can lead to issues and crisis situations. There is an importance to communicate to develop trust, trust is a necessary component of human life that facilitates cooperation and organization. There are three subcategories of trust (trusting beliefs) that Kodish (2017), highlights in her article that relates to ethical imperatives: competence, integrity, and …show more content…
As a consultant, a key ethical decision that I may confront is organizational outsourcing. Outsourcing is the practice of having certain job functions done outside of the company. In this case, I would be giving specific advice to my clients about outsourcing production overseas to help company revenue, by doing so they would be sacrificing domestic production for cheaper international production. As stated in the introduction, ethics is about identity, and my client will have to define their organization’s ethical identity before any major decision is made. Patterson and Watkins (2010), had referenced Bok’s Model of ethical decision making. Three ethical steps should be considered before deciding: consulting your conscience, consulting past philosopher’s knowledge, or conducting a public discussion with the parties that are potentially impacted. As a consultant, I would first ask my client to define their ethical identity, they would then be choosing between the two ethical terms: utilitarianism (in this example, as described in the last three paragraphs of John Stuart Mill’s view on utilitarianism as being entrenched in self-interest and social selfishness) or communitarianism; choosing between utilitarianism or communitarianism will determine if an organization wants to be effective or ethical. If an organization wants to be effective then they should consider the benefits of
“Most people in the U.S. want to do the right thing, and they want others to do the right thing. Thus, reputation and trust are important to pretty much everyone individuals and organizations. However, individuals do have different values, attributes, and priorities that guide their decisions and behavior. Taken to an extreme, almost any personal value, attribute, or priority can “cause” an ethical breach (e.g. risk taking, love of money or sta...
Trust is a two way street. Trusting people is somewhat second nature to some. Unfortunately, trust is very hard to come by these days with all of the deception and scams that people are using. A person may think that they could easily spot a scam or detect deception but it is not as easy as it seems. Deception and scams are important tools for illicit actors to use in order to gain the upper hand on whatever the situation may be.
In a workplace there are many decision to be made, however, an ethical decision is the most challenging. An ethical decision involves knowing what is right or wrong and then doing the right thing (McNamara, n.d). However, the right thing not always can be the correct decision; it will depend on the perspective of each stakeholder. An employee can make an ethical decision in regards to product or service. In order to further reflect whether a decision is ethical, I will consider an example extracted from the “Real-to-Life Examples of Complex Ethical Dilemmas” and the results from the answers to “Method One – Ethical Checklist.” The example that I’ve chosen is "A customer (or client) asked for a product (or service)
Trust is the first one of the characteristics and is very important in our profession. Without trust in our profession we could not accomplish anything. In Chapter on...
This paper is an analysis of the ethical business decision matrix developed by The George S. May Company (May), a management-consulting firm. The paper will also compare how these guidelines were used by John D. Beckett (Beckett) in his company and how the author’s firm, PricewaterhouseCoopers, LLC (PwC), uses them. The guidelines are meant to be used by employees. These guidelines are specifically a measure of moral and ethical principles tied to business ethics in acceptability of right and wrong behaviour in the workplace.
Organizational Ethics Issue Resolution Paper Introduction For this paper, Washington Mutual has been selected to show how the ethical decision making process can be achieved. When it comes to business ethics in the workplace, Washington Mutual has designed what can be considered a well balanced workplace with behaviors that are aligned with their moral values and business ethics. Business ethics are sometimes depicted as resolving conflicts where one option appears to be the correct choice. There are many different ethical dilemmas that are faced by managers and leaders everyday that are highly complex and have no clear choice or guidelines to assist in making the choices for resolution. There are times when an employee has to decide whether or not to cheat, lie, steal, or break their contract.
Cone, J. G. (2007, July 18). Facilitating trust: What team leaders need to know. Retrieved from Interaction Associates: http://www.interactionassociates.com/ideas/facilitating-trust-what-team-leaders-need-know
Ethics in business is a highly important concept, as it can affect a company’s profits, salaries paid to employees and CEOs, and public opinion, among many other aspects of a business. Ethics can be enforced by company policies and guidelines, set a precedent when a company is faced with an important decision, and are also evolving thanks to new technology and situations that arise due to technology usage. Businesses have a duty to maintain their ethical responsibilities and also to help their employees enforce these responsibilities in and out of the workplace. However, ethics and the foundation for them are not always black and white. There are many different ethical theories, however Utilitarianism, Kant’s Deontological ethics, and Virtue ethics are three of the most well known theories in existence. Each theory is distinct in that it has a different quality used to determine ethicality and allows for a person to choose which system of ethics works best with both the situation and his or her personal ethical preferences.
Meyerson, D.; Weick, K.; and Kramer, R.M. Swift trust and temporary groups. In R.M.Kramer and t.r. tyler (eds.), Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, Ca: Sage, 1998, pp. 166–195.
Trust is not simply understood by the vast majority of the population; it goes into a deeper sense as humans grow, live, and experience obstacles throughout their lifetime. With trust comes two main aspects trailing behind it which includes the ability to have confidence in someone else and the knowledge that someone will show honesty and tell you (no 2nd pov) the truth without keeping secrets or bending it for their benefit. Trust remains a part of one’s everyday life; it strengthens are one grows and learns more about life and their experiences.
Ethics can be taken as a worldwide concept which leads the concept of bad and good that exists in our societies. Authors consider ethics as essential and the most delicate part of the public sector organizations (Singer 2011). According to Brickley (2000) ethics is a part of philosophy subject that is old at least 2500 years. This subject is very abroad and ethics play important role in organization. When we explain ethical behavior for a single person, the problem arises more and we cannot trace it. But when we look at the ethics of a company like public corporations that include large groups of employees’ ethics is difficult to evaluate than an organization. It is further stated that organization is a collection of different individuals which
Ethics are the driving force behind good business. Every ethical choice made by a professional can and will have a much different outcome than any unethical choice. Bad ethics can ruin many aspects of a business and as (Gaye-Anderson, 2007) states how quite easily the lives and professional reputation of the employees can even be severally damaged (para. 3). Everything from morale to motivation can be severely affected by poor ethical choices. Customers will take their business elsewhere. Employees will abandon ship. Other, competing businesses reap the benefits of the bad moral choices. Ultimately, the entire business can be brought down by one poor ethical choice.
To gain an appreciation for the significance of honesty and trust, consider what our day-to-day life would be if we couldn’t trust anyone. We purchase a bottle of a hundred folic acid tablets from our drugstore. How many of us bother to count the tablets to ensure that we in fact received a hundred? We drive into a gasoline station and the meter reads that we put ten gallons of gasoline into our fuel tank. When was the last time anyone of us bothered to verify whether in fact we received ten gallons instead of nine and a half? We paid seven dollars for a one-pound package of steak. How many of us bother to verify that it was in fa...
Possibly but not certainly important, attention to ethics in the place of work assist to make sure that when leaders and managers are strenuous in times of confusion or an unstable state of affair, they hold secure a strong moral compass. Ethical principles provide the foundations for various modern concepts for work, business and organizations, which broaden individual and corporate priorities far beyond traditional business aims of profit and shareholder enrichment. Ethical factors are also a significant influence on institutions and public sector organizations, for whom the traditional priorities of service quality and cost management must now increasingly take account of these same ethical considerations affecting the
All businesses strive to be effective and efficient. Whilst the hallmark of a capitalist economy is self-interest and competition, cooperation is also necessary in order to further efficiency and productivity. For a business to be successful, the people within need to develop relationships amongst each other as well as outside the organization in order to be able to work with one another. These relationships are a function of trust. Trust is the reliance on the integrity, ability, or character of a person or thing. Therefore building trust is a vital step towards maintaining and promoting business efficiency. However, in terms of business ethics, the sole purpose of the use of trust is to promote business efficiency.