Knowledge And Technology: The Importance Of Knowledge Management

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Our modern society encounters rapid changes that inevitably lead business organization to become continuous innovative engine in facing the dialectic of stability and change to meet the demand of ongoing changing environment. In order to be remaining competitive through providing superior value; today, businesses are required to gear up its knowledge based activities by taking knowledge management initiatives seriously. Surely, knowledge management in organization gets its momentum in recent discussion of both academic and practitioner fields. The diversity of disciplines (Economics, Information and Library Science, Information Systems, Computer Science, Engineering, Communication, Cognitive Science, Organizational Behavior and Theory, Psychology,…show more content…
Because knowledge is dynamic, the one-time establishment of a knowledge management system will not work without refreshment, additions, and revisions. An ongoing commitment is necessary if knowledge management is to reflect the processes and power of human knowledge. In this regard, Bernard Marr et al. (2003) suggest an optimal alignment in between the epistemologies of individuals and corporate epistemology to manage and harness the intellectual capital in organization. They further postulate different epistemological concerns that lead to different knowledge creation processes required by different individuals and parts of an organization to accomplish their given functions. So, knowledge management approaches also differ even within different departments in organization deny the reliability of global and uniformed knowledge management practices those are prove to be sub optimal in adequately serving all or at least one of the groups. The greater the mismatch between epistemologies,…show more content…
Three basic functions of knowledge creation, knowledge storage/ retrieval, knowledge transfer and knowledge application are mostly discussed in present literature (Holzner & Marx 1979; Pentland, 1995). However, very few studies are found providing all three functions in a single ground to facilitate knowledge management outcomes and optimal performance within given context. Thus, knowledge management framework is built on two critical dimensions: knowledge management outcomes (knowledge creation, retention and transfer) and properties of knowledge management context (properties of units- an individual, a group and an organization, properties of the relationships between units and properties of knowledge) (Linda Argote et al., 2003). According to their view, all knowledge management outcomes are related to each other and occur within any knowledge management contexts. The contribution of this framework is to take count on all basic knowledge management functions in all possible contextual aspects to integrate the literature, where most of the theory in knowledge management is designed to discuss only one outcome and/or one context at a point of investigation. It entails that the property of units, property of relationship between units and property of knowledge in knowledge management context determine the effectiveness of knowledge management outcomes. Ability, motivation and opportunity are three

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