Keurig's Business-Level Strategies

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Keurig's business-level strategy is differentiation. A business strategy that centers on differentiation will generally have products or services that offer unique attributes that a consumer will value over competitors. Because of the novelty surrounding the product or service in question, the idea for these businesses is to be perceived at a higher quality when compared to other competitors. The launch of a new product or service can be a defining and critical moment for any business. Precious resources such as time, money, manpower, research, and planning are just some of the few that are at risk for depletion if a company is not careful with launching a new product and/or service. In order to build their business and launch new product, …show more content…

The key fact that propelled Keurig was that while a lot of brands had single servings of traditional coffee or limited options, Keurig had seventy-five flavors at launch that fared well with consumers looking for more variety. Additionally, Keurig also had the ability to sell their coffee packs via multiple channels while other competitors had only online distribution. Finally, Keurig simply had a better performing machine that was received well by reviewers and consumers alike. Because of the many convenient ancillary benefits that were attached with their product, Keurig was able to sell their machine at more than two times than their closest rival. It is evident that because of their high cost and focus on consumer convenience and variety, Keurig always had envisioned and employed a differentiation …show more content…

The biggest selling point for a Keurig is the fact that it is convenient, and often a whole pot of coffee is not what a busy person needs or wants. Even for families, a single cup of coffee is appealing, as evidenced by the rise of Starbucks and other coffeehouses. What Keurig proposes in their value proposition is that consumers do not need to venture out and purchase this daily; they simply can do it at home with analogous quality and variety. Convivence allows for a more premium price-point and marketing position, and Keurig has done this very

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