Intermountain Healthcare Case Study

1235 Words3 Pages

Intermountain Healthcare was established in 1975 when The Church of Jesus Christ of Latter-day Saints donated its then 15-hospital system to the communities they served. It was formed as a secular not-for-profit organization to administer those hospitals. Now Intermountain Healthcare continues to be a not-for-profit health system based in Salt Lake City, Utah, with 22 hospitals, a broad range of clinics and services, about 1,400 employed primary care and secondary care physicians at more than 185 clinics in the Intermountain Medical Group, and health insurance plans from SelectHealth (McLaughlin, Johnson & Sollecito, 2012). IHC's reputation for clinical excellence is based on a strong foundation of evidence-based medicine and clinical process …show more content…

James attributes the constancy of IHC's mission, its commitment to the community and its collaborative culture to the organization's historical roots. For example, he says, "Acting for one's own benefit, at the expense of the collective good, violates the principles on which IHC was founded and is still strongly frowned upon by leaders and staff at the organization. (Born et al., 2008). " In addition, an important part of IHC's mission is to provide residents "with access to health services, regardless of ability to pay." IHC provides more than $85 million in uncompensated care annually (excluding bad debts, which amount to more than $75 million per …show more content…

By 1990 this instruction had developed into the Advanced Training Program (ATP), which addresses quality change hypothesis, estimation and devices, medicinal services arrangement and frameworks and leadership (McLaughlin, Johnson and Sollecito, 2012). Since its origin the ATP has picked up acknowledgment from area pioneers, for example, Donald M. Berwick, president and CEO of the Institute for Healthcare Improvement (IHI), who has said, "The ATP is the finest preparing program we know of for bringing forefront clinicians, medicinal services pioneers, and interior change specialists to a more profound comprehension of what it intends to make quality the center technique for an association" ("Home | About Us | Intermountain Healthcare", 2016).The ATP does not support one particular methodology or strategy for development (e.g., Plan-Do-Study-Act, Model for Improvement, Lean, Six Sigma); rather, it instructs a center arrangement of change standards and presents devices from an assortment of methodologies. A key principle of the ATP is that it is action-based and participants are required to apply their learning to an improvement project. Participants are paired with Institute staff members who provide mentorship and coaching support as they work on their projects between sessions. Participants in turn share their

Open Document