Information And Knowledge Management: The Implications Of Collaboration And Knowledge Management

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Introduction Every day the information and knowledge management take more power in the organizations. Factors such as globalization, innovation, and sustainability in highly competitive markets accelerate the shift towards new organizational schemes. The knowledge management (KM) enables organizations to see the collective knowledge as a base element of innovation. This is possible through information and knowledge tools that provide environments to share the knowledge among employees and cooperative partners. One of the things that is impacting business world, and in the big way, is the huge amount of information that is everywhere. For example, there 's massive amount of information in documents being produced and being circulated around and massive amount of social media around the world. It is often difficult to maintain the total information awareness which is obviously critical for the business to keep up-to-date and also support decision making. On the other hand, there is an increasing need for knowledge management in organizations, to produce faster turnaround cycles, to develop new products and new services. At the same time the workers inside the organization in today 's …show more content…

Some researchers provide frameworks for this approach including collaborative knowledge management (CKM) framework that is developed by K. Cha et al. [4], is shown in Figure 4. CKMS aims to manage both tacit and explicit knowledge using collaboration technologies. CKMS internalizes real-time knowledge from various internal sources and external sources (web, news, and blogs). The members externalize their knowledge by creating documents based on available tacit and explicit knowledge. Knowledge obtained from knowledge sources is socialized via social networks within an organization. In order to support explicit

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