Inconsistencies in Discussion Board Administration

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Literature Review

Introduction - The importance of discussion in an online environment

The majority of authors of current literature agree that in an online class environment, discussion is a powerful learning experience (Bye, Smith et al. 2009). Discussion is especially useful and productive from the Constructivist view point(Bye, Smith et al. 2009). It allows for the learner to develop knowledge by sharing experiences through continued discussion with other learners. As discussed in the literature, many shy or withdrawn learners require time for reflection on a discussion and may not respond until they have completely formulated an idea or concept to their satisfaction. Online discussion can be considered to be an equalizer between the extroverted learner, who in a classroom environment may attempt and often succeed in dominating the discussion and the introverted learner, who in a classroom is content to allow the more aggressive students control the discussion. These learners deserve an equal opportunity to share in the discussion and often have very insightful contributions to make to the discussion.(Pick 2003)

Facilitator intervention

While most sources agree that the instructor/facilitator has a responsibility to keep the discussion on track and intervene if the discussion should happen to get heated(Wang 2008), there is little or no agreement regarding how often or to what level the facilitator should be involved. While students want to know that the facilitator is reading the discussion posts there is a danger of over participation by the instructor and inhibiting learner interaction(Palloff and Pratt 2003). Bender(2003) also believes that there is a danger in grading the discussion of a particular topic until i...

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Palloff, R. M. and K. Pratt (2001). Lessons from the cyberspace classroom : the realities of online teaching. San Francisco, Jossey-Bass.

Palloff, R. M. and K. Pratt (2003). The virtual student : a profile and guide to working with online learners. San Francisco, Jossey-Bass.

Palloff, R. M. and K. Pratt (2005). Collaborating online : learning together in community. San Francisco, Jossey-Bass.

Palloff, R. M. and K. Pratt (2007). Building online learning communities : effective strategies for the virtual classroom. San Francisco, CA, Jossey-Bass.

Pick, D. (2003). A literature review of asynchronous, interactive Internet-based distance education instruction, University of Oregon. Master of Science.

Wang, Q. (2008). "Student-facilitators' roles in moderating online discussions." British Journal of Educational Technology 39(5): 859-874.

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