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In-n-out burger corporate strategy
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Company In-n-out is one of the most popular fast food companies on the west coast, with 313 locations in California, Nevada, Utah, Texas, and Oregon. Opened 1948 by Harry and Esther Snyder, its first location located in in Baldwin Park, California became a popular establishment with a simple yet effective menu option.Today, In-n-out keeps the same menu which consists of burgers, fries, and milkshakes. In-n-out mission statement is “Quality you can taste” Their main focus is the quality of the food and keeping it fresh with only the highest quality ingredients. The company is worth approximately $1 billion in the market share value.
Company Resources and Capabilities In-n-out has built a brand with loyal customers with little to
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Most of the areas served are in California, Nevada, Utah, Texas, and Oregon. In-n-out doesn’t franchise and is a private family owned business. In 1948, Harry Snyder and his wife Esther Snyder founded its first location in Baldwin Park, California. Now, the current owners is Lynsi Snyder, which is Esther and Harry Snyders’ only grandchild. Its main headquarters is in Irvine, California. The average revenue that In-n-out makes is roughly $575,000 million per year. In-n-out mission statement is “Quality you can taste” which is primarily one of the reasons why they don’t want to franchise; they don’t want the quality to go down. In-n-out only has restaurants where their main distribution center is within 300 miles of the store because they don’t allow microwaves or ovens in the restaurant. Their main focus is the quality of the food and keeping it fresh with only the highest quality ingredients. In-n-out keep a very simple menu item which consists of burgers, fries, and milkshakes. In-n-out has a dine in, drive through, and eat in the car option. In-n-out is a Christian company that has bible verses on their cups and burger wraps means they just quietly sit there, awaiting decipherment by those who are moved to do so. Their business model is being able to keep total control over operations and keep growing their loyal customer
The Wendy’s corporation and Bob Evans Farms are both restaurant companies based out of Ohio. Wendy’s was founded in 1969 and now has over 6,000 restaurants worldwide. On the other hand, Bob Evans has over 600 stores located solely within the United States. Both of these companies will be evaluated in terms of their financial ratios. In order to compare the financial success between the two companies we looked at their 2014 year-end 10-k reports.
One of the major differences between the two restaurants is the quality of their food and their services better provided to the customer. In-N-Out Burger is all 100% fresh product. The meat is never frozen, the lettuce is handpicked every day, and the potatoes are peeled and diced daily. The meat that In-N-Out receives is fresh and needs to be prepared in order for the restaurant to serve it. The morning crew arrives at 6am to do many things and one of those duties is to prepare the meat for the day. They have to shape, and season the meat before it can be pressed and cooked. The truck comes everyday with the calculated amount of sales. However, Jack in the Box receives frozen product. Calculated sales weekly and the trucks come only two days a week. The lettuce arrives at the store pre-cut and ready for use in the restaurant. Everything that comes off the truck just needs to be heated-up in order to serve. Another difference is the quality of the stores employees. In-N-Out Burger’s employees always have a positive attitude. They will always go out of their way to make sure all customers are 100% satisfied. The employees make sure that every visit is one to remember and that the customer will always come back for that amazing customer service. Conversely, Jack in the Box’s employees is quite different. Their employees are careless, and have negative attitudes. They do not care if customers are un-satisfied. Their service ...
They have promotional activities to increase how many people come to the restaurant and how many people will come again
The biggest downfall of Chick-fil-A is the fact that on Sundays they are never open. Chick-fil-A is family owned restaurant built on Christian beliefs that discontinues all business operations on Sundays. Others suggests that the fact that Chick-fil-A reserves a day out of the week for religious purposes over the temptations of monetary value is rare in the food industry and therefore is highly respected. Chick-fil-A has maintained its moral values that people have learned to appreciate, even though some groups boycott the practice. Chick-fil-A continues to dominate sales beyond other fast-food restaurants even while only operating 6 days a week. Chick-fil-A chicken is so great tasting that they have had record breaking sales. According to Business Insider, Peterson H. argued that “The fried chicken chain generates more revenue per restaurant than any other fast food chain in the US,” (Peterson, 2015). Chick-fil-A food chain has even surpassed the sales of KFC and
Chick-fil-A has become a very successful company throughout its history till today. Many different events have occurred throughout the history of Chick-fil-A. The owner of the first Chick-fil-A, Truett Cathy, opened his restaurant in Hapeville, GA in 1946. Later on the first Chick-fil-A acquired the nickname the Dwarf House. Later on Truett Cathy invented the first chicken sandwich by using a pressure cooker to cook a boneless chicken breast as fast as a burger. This simple process began the famous Chick-fli-A chicken sandwich. Chick-fil-A’s overall mission has always been and continues to be “Be America’s Best Quick Service Restaurant.” Chick-fil-A has been quite successful in living by and fulfilling this simple but effective mission. In
Chick-fil-A has steadfastly remained a private company and has never had to issue stock to finance the creation of more than 1,000 restaurants across 37 states. It has done it all through internally generated cash flow and lines of credit. (www.innovativesolutions.org)
1.1 Brief History Chipotle Mexican Grill was founded in Denver, Colorado in 1993. In 1998, McDonald’s became the majority shareholder; however, in 2006, McDonald’s divested its controlling interest. Chipotle became a public company listed on the New York Stock Exchange in 2006. It currently has 1,083 locations across the United States and Canada. In May 2010, Chipotle expanded into Europe, opening their first restaurant in the United Kingdom.
Chick-fil-A recognizes that their brand promise starts the minute the customer enters the premises. When a store opens for the first time, the franchised operator doesn’t just see an opportunity to sell his food product, but rather a “chance to interact, build community, and engage with customers and the community at large. We do this in a variety of ways. First and foremost, we strive to provide 2nd Mile Service to each customer. As we work to continuously improve, we want customers to experience something unique. We want to build community and create relationships between our customers and our food, people and restaurants” [3].
...rted In-N-Out Burger where their philosophy was simple “Give customers the freshest, highest quality foods you can buy and provide them with friendly service in a sparkling clean environment.”
Our mission is to serve top-quality meals at a great value with Guest-Obsessed© hospitality, speed and accuracy at our double drive-thru lanes, and to foster a culture where employees are well-trained and well rewarded and franchisees are supported in their endeavors to better the brand.
For millions, fast food restaurants are the source of positive associations with birthday parties, play dates and accessible comfort food. For others, they represent a lifeline meal on a busy day, or the secret to quieting a cranky toddler on a long trip because hurrying residents of cities have no time to cook a healthy breakfast, lunch and dinner. Fast food presents even in the lives of people who are trying
A franchisee, an affiliate, or the corporation operates a McDonald’s restaurant. Thus, McDonald's Corporation revenues come from the rent, royalties, and fees paid by the franchisees or sales in company-operated restaurants. According to Yahoo Finance report, McDonald's Corporation had annual revenues of $27.5 billion, and profits of $5.5 billion (McDonald’s 2014). McDonald’s primarily sells hamburgers, cheeseburgers, chicken snacks, french fries, breakfast items, soft drinks, milkshakes, and desserts. In response to changing consumer tastes, the company has expanded its menu to include salads, fish, wraps, smoothies, and fruit. Their food caters to all age groups, and they have a special menu known as “happy meal” that is targeting children.
They need their service to be in “an arm distance”, which means the convenient location helps customers save time, traveling costs. For the fast food chain companies, locating the branches to reach customers becomes a positioning strategy. CHANGING PREFRECE depends vastly on the fast food menu. For example, we can mention SALAD. Now salad was never considered as a part of the fast food menu.
· Hardee’s that continually introduce new items in the menu and join the price-promotion burger wars
Burger King uses a dispersed configuration for day to day operations as the majority of their restaurants are franchises with local suppliers. Yet Burger King Headquarters uses a concentrated configuration for marketing and development of products, as well as pricing. This centralization of marketing assists all franchises worldwide and provides the greatest value for the company, but the direction of available products and pricing has proven detrimental to the overall success of the firm. An article on CNNMoney.com describes the failure of the $1 double cheese burger to stimulate sales and how a number of franchisees filed lawsuits against the headquarters due to being forced to sell the double cheese burger at less than cost in order to boost revenues for the headquarters and shareholders and not the franchisees.