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Importance of handling conflict
Differences in communication
Importance of handling conflict
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Conflict is something no one can avoid in their life time, so despite any efforts one may put forth they will find themselves entangled with words from another. In the matter, no one is safe regardless of any situation they find themselves in or attribute they process. Haley Wise is my name and my paper will review the topic of communications, conflict management and discuss the details of Implicit Personality Theory. To begin my research paper, I would like to inform you on the basics of communications. Communication is something everyone participates in on a daily basis. It is the expression of ideas and feelings through a variety of methods along with actions that help us give meaning to life. Communication can be verbal or non-verbal and even then, there is still so much more to communications then most people would expect. One of the uses for communications can be to establish conflict management in multiple settings in an individual’s life. Conflict management can be broken down into several components thus I will go further into detail. The components that go into conflicts are what make them possible and why they are so common in our society. Each conflict starts with two …show more content…
These myths would have you believe that conflict is proof of a poor relationship or that it can be avoided but these are not facts rather than unintended lies. Another myth places misunderstandings as the sole perpetrator in disagreement but misunderstandings aren’t always the reason for debate as well for issues can arise from a variety of reasons besides this one. Consequently, conflict cannot always be resolved as well for certain blocks can insure that issues will not be resolved. Now that the rudimentary parts on communication and conflict have been addressed I would like go into detail on Implicit Personality
Communication is a part of every person on this planet. It is the way we communicate our intentions and responses to our friends and other people whether in our personal or professional everyday lives. Chapter one defines human communication as “the process of understanding our experiences and the experiences of others through the use of verbal and nonverbal messages” (Quintanilla, K., & Wahl, S., 2014, p. 10). We as everyday communicators believe that we are all superior at communicating because we do it every day of our lives. People do not believe they can you be bad at something as simple as communication. People that have the belief of great communicators, when in fact they are the total opposite, exemplify a behavior called “communication bravado (Quintanilla, K., & Wahl, S., 2014)”.
In part one, Petersen paints a picture of how he became interested in the topic of communication. He also describes major problems that all communicators have in common. Since he grew up in an environment full of communication deficiencies, it drove him to clarify issues that were common to all communicators. One of the foundational concepts to Petersen’s book is the nature of communication. Petersen called communication the lubrication designed to keep functions of stomach, heart, and head working separately and together. The stomach is the source of feeling words, the heart is the source of perspective words, and the head is the source of our perception of facts. Without these three elements working together, communication becomes deficient. In my experience and understanding how this concept of thinking and feeling affects mine and others people relationships goes a long way towards reducing disagreement and disconnection.
Interpersonal communication is communication that occurs between two people within the context of their relationship and as that evolves, helps them to define their relationship (p.22). With interpersonal communication as a backbone for meeting our daily needs, whether we communicate verbally or non-verbally when we are in the presences of others then communication is taking place. The elements of interpersonal communication are broken down into the communicators, the message, noise, feedback, context, and channel (p.9). The models such as interaction and transactional show that interpersonal communication works as a two-way street between the sender and receiver. When both the sender and receiver are receiving messages and feedback that defines a relationship where both needs are being met. Floyd discusses that interpersonal communication many aspects of our lives, from our physical needs and other every day needs to our experiences with relationships, spirituality, and identity (p.4). When we overcome the challenges with communication we can meet our needs and build relationships. To meet our needs, we must be willing to
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
Abigail, R. A., & Cahn, D. D. (2011). Managing conflict through communication. 4th Ed. Boston: Allyn and Bacon.
Hocker & Wilmot, 2007, Poole, & Stutman, 2005 Folger and 2007 Cahn& Abigail. "Interpersonal Conflict and Conflict Management." Devito, Joseph A. The Interpersonal Communication Book. Boston: Pearson, Allyn & Bacon, 2009. 276.
In the world of communication, there are many theories which describe different ways people communicate. According to Doctor Thomas Hanitzsch, an associate professor of communication at the University of Munich in Germany, “Communication Theory is an international forum publishing high quality, original research into the theoretical development of communication from across a wide array of disciplines” (“Communication Theory”). A specific communication theory that will be highlighted is the Face-Negotiation theory developed by Stella Ting-Toomey. Simply stated, Dr. Ting-Toomey suggests that conflict is a consequence of identity management on an individual and cultural level, and occurs when an individual or group’s face is threatened. Similarly, people from individualistic, low context cultures interact differently from collectivist, high context cultures. This means that “people from collectivistic cultures with an interdependent self-image are concerned with giving ‘other-face’ or ‘mutual face,’ so they adopt a conflict style of ‘avoiding or integrating’” (Griffin “List”). Likewise, “people from individualistic cultures with an independent self-image are concerned with protecting self-face, so they adopt a conflict style of ‘dominating’” (Griffin “List”).
One of the biggest factors in the cultivation of an individual’s personality is their past. The past is the road that delivered the individual to where they are today and will affect where they are going in the future. Mine shaped the characteristics that define me and made me the person that I am today.
In this assignment, I will be discussing an interpersonal conflict between me, and my best friend Celine, due to lack of time for each other. The goal of this paper is to present possible conflict resolutions and carry out a strategy to resolve the conflict. I will discuss multiple strategies, as possible options to resolve the conflict, including escapist, challenging, and cooperation. I will be using the text, Communication and You: an introduction by O'Hair, and Wiemann to use for information about the triggers, factors in the conflict, strategies, and the type of outcomes that occurs like Win-Win and Loose-Loose.
Interpersonal conflict is very common with many relationships. It occurs when two people can not meet in the middle or agree on a discussion. Cooperation is key to maintaining a healthy debate. More frequently; when dealing with members of your own family, issues arise that include conflict and resolution. During this process our true conflict management style appears “out of thin air”. (Steve A. Beebe, 2008, p. 191).
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
According to McShane and Von Glinow, conflict is “a process in which one party perceives that his or her interests are being opposed or negatively affected by another party” (328). The Conflict Process Model begins with the different sources of conflict; these sources lead one or more parties to perceive that a conflict exists. These perceptions interact with emotions and manifest themselves in the behavior towards other parties. The arrows in the figure illustrate the series of conflict episodes that cycle into conflict escalation (McShane and Von Glinow 331-332).
There are many types of diverse people classified under various categories. Some people have different types of personalities. They could be classified as extremely manipulative, others as impulsive, and some may not show anything on the outside and have wonderful social skills. These categories help in the understanding of humans. This study is called Psychology and there are many different subfields in this diverse study of the people around us. One subfield that is particularly interesting is personality psychology. Personality psychology is a branch of psychology that studies personality and its variation between individuals.
The study of personality theories of psychology is the section of psychology which studies individuals’ personalities and differences. A theory is a model that helps us predict or explain an outcome; in this case it is personality or behavior. Our personality is what makes us unique or different from other people. Many personality theorists may not feel the same about the development of personality or behavior but, they all are interested in the commonalities among people. How are people “put together,” how do they “work,” and how do they “fall apart.”
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.