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Advantages of performance management system in public sector
The importance of performance management in the public sector
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Aim To determine and evaluate the impact of the transformation from Permanent Appointment to Contractual Appointment in the Public Service Sector in Fiji. Objectives • To find out whether the staff has adapted to the new change of Contractual Appointment. • To discover whether the new appointees are satisfied with the Contractual Appointment. • Ways to encounter problems identified with Contractual Appointment in this report. Research Methodology and Methods Contractual Appointment is a new concept in the service industry globally including the third world country like Fiji. In 2006 when the new military regime introduced this in the public sector in Fiji, the public servants had mixed feelings. They are still trying to adapt to this new …show more content…
Reason was that the service sector faced competition from local and or international firms that was usually operating at lower costs. This meant that the managers had to re-engineer their organization in an effect to increase their global competiveness. Changes included changes in organization culture; greater use of technology; increase in training; introduction of new plant/equipment/techniques; upgrading of facilities and introduction of new products and services (2002 JEF Survey). The Jamaica Employees Federation (JEF) survey in 1997 and 2002 ‘employer, employee perspective on contract work’ revealed that:- • Almost 90% of all respondents indicated the need for regulation relating to contract both in terms of local legislation and international convention. • 28% were indifferent,28% dissatisfied with the condition of new contract, only 18% satisfied • 75% of contract workers worked similar hours to regular staff, 15% worked more hours and 9% worked less • Loss or reduction in fringe benefits and union status is less than …show more content…
legally binded job agreement between employer and employee for future retention based on excel performance. Job satisfaction Responsibility of effective and efficient outcome of readily acceptable tasks on time. empowerment and provision of salient internal and external incentives .honest and accurate feedback Performance Elements of performance curve in a product or service at satisfactory level of any customer. the product of ability multiplied by motivation and self-esteem for job satisfaction. Productivity Achievement of set targets in a given period of time with significant results. Objectives and goals met in line with mission and vision of an organization based on exceptional performance Concept Mapping A Contractual B Contractual Permanent Contract Permanent Contract JOB SECURITY
Selecting new employees in nonunion operations. (1996). Management Report for Nonunion Organizations (Wiley), 19(5), 5-6.
Walsh, D. (2012). Employment law for human resource practice. (4 ed.). Macon: South-Western Legal Studies in Business.
Some factors that have contributed to the change of economy are through the quantity of jobs, the increase of diversity, and the increase of women in the workplace.4. Some causes of the changes in business environments over the decades have been the changes in values and technological differences.5. A company's culture has a great effect when it comes to the role of a successful business environment. Customers like to feel comfortable when shopping so a company would have to adjust to certain types of individuals that they would expect to shop around in their stores.6. Human resources hires and fires employees for the culture of the company. This process is done by screening the application of the applicant and screening the applicant itself.7. Quality Inn time play are two factors related to a customer being satisfied or dissatisfied by organizations deliverables or products.8. When organizations select the delivery method for product of services they get the best approach to take from the customers of course.9. The six key components of a customer service environment are the customer, the organizational culture, human resources, product and deliverables, delivery system, and services.10. Many organizations are changing to learning or organizations to become more observative customers and potential
In order to fully recognize and appreciate the changes which occurred in the working environment during this time, we mus...
Ferguson, J. (1997), Casual Employment Contracts: Continuing Confusion when Protection and Free Market Clash, New Zealand Journal of Industrial Relations, 22(1): 123-142
Walsh, D. (2012). Employment law for human resource practice. (4 ed.). Macon: South-Western Legal Studies in Business.
As mentioned above the main reason for the migration of healthcare professionals is the salary. The government must ensure that they spend a large chunk of their healthcare budget in the salaries of healthcare professionals. In order to benefit from the amount they have spent in educating these medical graduates, the government should make it mandatory for the medical graduates to work in their native countries for a fixed amount of time. This program has been successfully implemented in South Africa (called Community Service program), moreover it was found in a study by University of KwaZulu-Natal (South Africa) that many professionals with a positive community service experience preferred staying in South Africa to migrating abroad.
last two decades making the employees of this industry a vital component of the work
The use of contingent workers is on the rise. The U.S. Bureau of Labor Statistics defines contingent workers as anyone who "does not have an explicit or implicit contract for long-term employment" (Phillips & Gully, 2011 pg 51). This definition includes independent contractors, freelancers, consultants, and temporary workers who may or not work for an agency. In the past 50 years, temporary workers have been crucial to many businesses, and their role in business is growing. Companies must recognize potential problems and concerns brought about by employing temporary workers, and adjust their approach to staffing.
Source: CIPD. (2003) HR Survey: Where We Are, Where We’re Heading. Survey Report. Issued: October 2003, Reference: 2872, London: Chartered Institute of Personnel and Development
The basic law of a contract is an agreement between two parties or more, to deliver a service or a product. And reach a consensus about the terms and conditions that is enforced by law and a contract can be only valid if it is lawful other than that there can’t be a contract. For a contract to exist the parties must have serious intentions, agreement, contractual capacity meaning a party must be able to carry a responsibility, lawful, possibility of performance and formalities. Any duress, false statements, undue influence or unconscionable dealings could make a contract unlawful and voidable.
A contract is an agreement between two parties in which one party agrees to perform some actions in return of some consideration. These promises are legally binding. The contract can be for exchange of goods, services, property and so on. A contract can be oral as well as written and also it can be part oral and part written but it is useful to have written contract otherwise issues can be created in future. But both the written as well as oral contract is legally enforceable. Also if there is a breach of contract, there are certain remedies for that which are discussed later in the assignment. There are certain elements which need to be present in a contract. These elements are discussed in the detail in the assignment. (Clarke,
It was once a common belief that if employees worked hard, showed up on time and followed the rules that they would be guaranteed a job for life. However, over the last decade there have been changes in the workplace. There are two main causes for this change. The changes in the work place in the twenty-first century are being caused by advancements in technology and expansions in globalization through the Internet.
Bamberger, P. A. (1990). Antecedents and consequences of role stress: The processes leading to turnover intentions among public sector professionals. (Order No. 9018061, Cornell University). ProQuest Dissertations and Theses, 289-289 p. Retrieved from http://search.proquest.com.libraryproxy.griffith.edu.au/docview/303850297?accountid=14543. (303850297).
The world is constantly changing in many different ways. Whether it is technological or cultural change is present and inevitable. Organizations are not exempt from change. As a matter of fact, organizations have to change with the world and society in order to be successful. Organizations have to constantly incorporate change in order to have a competitive advantage and satisfy their customers. Organizations use change in order to learn and grow. However, change is not something that can happen in an organization overnight. It has to be thought through and planned. The General Model of Planned Change focuses on what processes are used by the organization to implement change. In the General Model of Planned Change, four steps are used in order to complete the process of change. Entering and Contracting, Diagnosing, Planning and Implementing, and Evaluating and Institutionalizing are the four steps used in order to complete the process of change in an organization. The diagnostic process is one of the most important activities in OD(Cummings, 2009, p. 30).