Provide an example of an IT solution where end-user input should be sought and highly valued End-user input should be sought and highly valued when building a system that will be used by end users. No one has the expertise like the persons who will be using the system and have worked on the old system for years; they can bring a wealth of knowledge and experience on what the system can do. How would you ensure the involvement of end-users in the design process? To ensure involvement of end users in the design process, I would establish an advisory board of decision makers to form a steering committee. The advisory board would then ensure that the project remains aligned with end-user needs (Bridge n.d.). How do you believe users help in designing IT solutions? Instead of forcing users to accept a new IT program you can optimize your application by enlisting power users to help in …show more content…
Why? It depends on the size of the project before deciding what percentage of user input you need, but of course, you need more than just one opinion. Are there scenarios in which users should not be involved with the design of a new IT solution? Why? Users do not need to be involved with the design of new IT solutions when the scope of a development project includes products and services that the end users will not be external customers or consumers of. How do you think this balance is maintained? I think a balance is maintained through the acceptance of IT support of user-designed systems. The IT department is always busy and cannot keep up with maintaining the old system, and they are usually short staffed. Users then decide to do what they have requested the IT department to do. The IT department becomes more decentralized and allows the end users to solve and design their programs to fulfill their needs. Since users want more control over their units and operations, this becomes a better fit for the company and user (Rodriquez,.n.d
Inclusive software should take into consideration the different end users who will likely use the product. software developers, have a responsibility to ensure that this is the case. Furthermore, software products that do not take into account different users are less likely to secure a significant market share.
This causes no information being shared from one department to another and often leads to no common ground between the two sides in critical meetings. The IT department spends too much time explaining the technical aspects of the project to the business stakeholders who don’t have the technical knowhow to contribute or respond. This leads to ineffective meetings and eventually goals not being accomplished. The IT executive sponsorship also needs to take the lead in bridging the gap between their department and business. The opportunity presented by Glen, the COO, to take IT folks on a road show to make them understand the business processes is an excellent example of executive sponsors taking the lead to build a better
Good Design is very important for an organisation. A good functional design enhances profitability and can provide a competitive edge. It starts with the customer and ends with a customer. A good design is feasible, acceptable and flexible. (Russell / Taylor, operations management, second edition)
As a consultant, there are processes that vary in the number of steps, however for the purposes of this paper the following steps will be addressed; initial contact, decision to work together, preliminary analysis, formal proposal, project charter, in-depth analysis, implementation, delivery, and follow up (Frankl, 2014, p. 3).
in the mid-1990s. It is an outgrowth of, and extension to, Rapid Application Development (RAD) practices. The first two phases of DSDM are the feasibility study and the business study. During these two phases the base requirements are elicited. Further requirements are elicited during the development process. DSDM does not insist on certain techniques. Thus, any RE technique can be used during the development process. DSDM’s nine principles include active user involvement, frequent delivery, team decision making, integrated testing throughout the project life cycle, and reversible changes in
deliver data via a variety of methods but consistently, so that individuals recognize what to expect and where to acquire or access information
Client(s) may be in the first stage of our design thinking sequences (Archer, 1984, p. 67), and then the designer job is to explore what is the problem, what do we want, what do they need: to produce a design to meet the requirements. The initial design problem presented to the designer may be poorly and incompletely described (McDonnell, 1997, p. 45...
As part of developing the need in the initial investigation step in the systems development life cycles (SDLC) process, a constructive method is use case. Use case is a technique for capturing requirements with written scenarios in non-technical terminology that describe how a system interacts with a user or another system (University of Phoenix, Course Syllabus, 2006). There are two fundamental pieces, along with how they relate, to bear in mind: the actors and the goals. The actors are everyone and everything that will use (or be used) by the project progress reports, and the goals, which are what the actors want to achieve. The use case will describe the goals achieved by the actors who perform tasks (Carr & Meehan, 2005).
Chapter 4 contains the methodology performed by the author. In contrast to much previous design work in the area, the design approach is deliberately incremental to facilitate user familiarity and systematic evaluation.
Co-creation activity refers to the emerged or co-operate as a business between company and end users. Customer or end users could be involved in the design and development of personalized product process, services, and experience (Marko Seppa and Stoyan Tanev, 2011). It is a form of business strategy that emphasizes the generation and ongoing realization of mutual firm-consumer value. Interacting with the customers in different function can be result in risks and benefits for innovation. Innovation is about the successful exploitation of new ideas. So, customers can supply the innovation in the business both tangible and intangible factors of production. They also can be direct and indi...
After agreeing a suitable range of requirements and features, development team should deliver a high quality product which can satisfy the customers. Of course, during the process of developing a system, there should be annual meeting between customers and the team for further testing and changing if there are new requirements.
User participation has two distinct components: (1) user involvement which refers to subjective psychological state reflecting the importance and personal relevance that a user attached to a given system; (2) user participation which refers to the assignments, activities and behaviors that users or their representatives perform during the system development process (Tesch, D., Sobol, M., Klein, G., & Jiang, J., 2009). Hence, it is believed that the user participation has a big ...
The eighth, feedback mechanism, the information collected, assumptions made, benefits observed, and costs incurred should be reviewed periodically throughout the lifecycle of the investment. Four of the ten items important for IM/IT value including 1) speed is everything, 2) fit into the user’s workflow, 3) simple interventions work best, and 4) monitor impact, get feedback, and respond.
...s or user feedback, related patterns and similar approaches for possible solutions .to this problem, and source code (Hagge, & Lappe, 2005).
In any organizations management would have to contend with any unavoidable changes that might take place. New machines, equipment, unstable business environment etc. can bring these changes. Successful implementation of the product therefore depends on the ability of the management to deal with the changes and resolve any emerging conflicts there from.