Discharge Navigator Case Study

1189 Words3 Pages

The original project objective was, “Case manage and schedule appointments for patients who have visited local hospitals and urgent care centers for pregnancy or a general health concerns like Pneumonia, Diabetes, Cardiac disorders, COPD, and acute Asthma”. The original project was to focus on discharge navigators and budget was for one discharge navigator at one hospital. But as we did literature review and data analysis and met with stakeholders, it was concluded that we will benefit from 3 discharge navigators’ each to be placed at two hospitals and a case manager who will be hired within Clinicas’ and be placed at the referral center to make sure the flow of continuity of care is well maintained. I was able to establish that the cost savings …show more content…

Please see Appendix A for Logic Model relating program resources, activities, and expected outcomes. PROGRAM GOALS The purpose of the Clinicas Del Camino Real, Inc. (CDCR) Discharge Navigator is to improve access to care for patients who are discharged from hospitals and urgent care facilities. The discharge navigator project seeks to empower and educate patients on accessing and utilizing health care services, enabling patients and their families to achieve the most successful plan for continuity of care at CDCR and maximizing their use of available resources. The goal is to increase the number of patients seen by CDCR and decrease Urgent Care Visits. I was able to establish the goals for the discharge navigator program: Goal 1: Reduce non-emergent ED …show more content…

 To address the behavioral, social and cultural factors related to individuals and population health.  To help in improving the health status of the population and focus on the quality improvement concepts to address organizational performance issues.  To identify important causes of patients excessive utilization of ED services and become familiar with the steps and procedures for the planning and implementation of the discharge navigator project policies and interventions.  Indication of better utilization of health care by patients obtaining navigator services as compared to a control group of patients without navigator services. PROGRAM TIMELINE The program will run for one calendar year, beginning January 1st, 2017 and ending December 31st, 2017. PROGRAM

Open Document