DWC Community: A Case Study

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Recommended: Chapter 14 communication skills

Bettina makes the effort to connect with her clients. Bettina is passionate about the DWC mission of ending homelessness for women. Bettina has been working very hard to help her clients get housing and retain housing. Bettina needs to work on connecting more with the DWC community. This will help her learn more about the organization and partner more with the staff. Bettina needs to be more compassionate and understanding to her clients. Bettina shows dignity in the work she does with her clients. Bettina need to work on being more creative when it comes to interventions for solving problems and crises. Bettina need to work on her flexibility to provide services to all of her clients. Bettina needs to work on empowering her clients to become self-sufficient. Bettina makes the effort to communicate with management on all of her clients issues. Bettina needs to work on communicating effectively with her clients, as she currently has issues connecting with some clients during crises. Bettina needs to work on connecting with her peers more. This will help Bettina learn more, gain team support, and help build team morale. Bettina needs to work on actively listening when she is given task from managements or clients, as she has been …show more content…

Bettina ensures that she reaches out to all parties involved in client’s life when there are crises. Bettina ensures she speaks with clients workers from HACLA and Brilliant Corners when clients have any issues with their unit or landlord. Bettina handle all problems with a client centered approach. Bettina can work on building rapport with individuals inside of the organization. Bettina has done a great job with partnering with the DWC Psychologist on a few client issues. If Bettina partners more with staff members, she would be able to provide more support to her clients. If Bettina partnered more with internal staff, she would be able to provide more support to her

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