Kohli, C. & Thakor, M. (1997). Branding Consumer Goods: Insights from Theory and Practice, Journal of Consumer Marketing, 14(3), 206-219. 18. LeClerc, F., J.D.C. Little, 1997.
Weitz, Barton A. and Sandy D. Jap (1995), "Relationship Marketing and Distribution Channels," Journal of the Academy of Marketing Science, 23 (4), 305-20 Wind, Y. (2006). Blurring the lines: is there a need to rethink industrial marketing? Journal of Business and Industrial Marketing, 21 (7): 474-81.
A Behavioral Perspective on the Consumer. New York, NY: McGraw-Hill • Ozer G., Aydin S., Arasil O. (2005) ” Customer Loyalty and Effect of Switching Costs as a Moderator Variable” Marketing Intelligence and Planning Vol.23 No.1 PP. 89-103 • Oulton T. (1995), “Management Research for information” Management Decision, Vol.33 No.5 PP.63-67
4. Bloemer, JoséM M., and Hans DP Kasper. "The complex relationship between consumer satisfaction and brand loyalty." Journal of economic psychology 16.2 (1995): 311-329. 5.
Managers use the second type of resea... ... middle of paper ... ...cial performance in B2B companies. Bloemer, J. M., Kasper, H. D. P., (1995). The complex relationship between consumer satisfaction and brand loyalty. Journal of Economic Psychology, 16, 2, 311-329. Sivadas, E., Baker-Prewitt.
Mitchel, R.K., Wood, J.D., Agle B.R. (1997). Towards a theory of stakeholders’ identification and salience: defining the principle of who and what really counts, Academy of Management Review, 22, 853-887. Porter, M. (1980). Competitive Strategy: Techniques for Analyzing Industries and Competitors.
(1988), “Self-concept and product choice: an integrated perspective”, Journal of Economic Psychology, Vol. 9 No. 1, pp. 1-28. Aaker J L (1997) ‘Dimensions of Brand Personality’, Journal of Marketing Research, vol.
Van Caneghem, T. (2002). Earnings management induced by cognitive reference points. The British Accounting Review, 34(2), 167-178. Varian, Hal, 1972, Benford's Law (Letters to the Editor), The American Statistician 26, 65. Wallace, W. A.
& Erdem, T. & Louviere, J. & Dubelaar, C.(1993), The Equalization Price: A Measure of Consumer-Perceived Brand Equity, International Journal of Research in Marketing, 10 (March): 23–45 Varian, H. R (1983), Non-parametric Tests of Consumer Behaviour, Review of Economic Studies, 50 (1): 59-110
This information can be categorised using PESTLE analysis. This acronym stands for and considers the following issues that may affect the company: · Political - i.e. Regulations such as planning permission will influence where you can locate · Economic - i.e. Disposable income levels influence consumer spendi... ... middle of paper ... ...and keep up with the competition. 6.0 References CIM1- CIM; http://www.cim.co.uk, Accessed (15th December 2003) Hannagan T. (2002), Management Concepts and Practices, FT Prentice Hall Gilbert D. (1999), Retail Marketing Management, FT Prentice Hall Thomas B.