Competency Matrix Case Study

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Recommended: The problem with lean manufacturing

recommended to multiply number of products by cycle times (min C/T, not average
C/T).
Table 7.
Competency Matrix (Infosys, 2016)
Major purpose of Competency Matrix is to ensure employee development and consistent backup structure for the team. Assessment will be done by the employee and the team leader.
This goal will be reached by comparing desired skills matrix coverage (required state) and current state and creating development plan per each employee. Competency Matrix consist of
3 areas:
 Core skills – skills required at workplace to add value to a process.
 Unique skills – skills defined as unique at the company level (closed catalogue) – present either in Core or in Unique area, not doubled – depending on the usage on the daily basis …show more content…

Marshall, J. (2016, 08 13). Retrieved from https://www.linkedin.com/pulse/puttingcheck- plan-do-check-act-james-marshall 76. Toyota Home Page. (2016, May 2016). Retrieved from http://www.toyotaglobal. com/company/history_of_toyota/75years/data/company_information/managem ent_and_finances/management/tqm/change.html
77. Various authors. (2001). Manifesto for Agile Software Development. Retrieved from http://agilemanifesto.org/ Scientific publication
78. Adcroft, Aandy, Williams, Robert, Hurst, Feff. 2008. A new model for managing change: the holistic view.
Journal of Business Strategy 29 (1) PP, 40-45
79. Demeter, K., and Z. Matyusz. 2008. The impact of lean practices on inventory turnover. International, Journal of Production Economics 2010.
Unpublished materials
80. Infosys Bpo (2016). Company unpublished materials
81. INFOSYS LIMITED. (2015). Corporate Social Responsibility Policy.
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103
Appendices
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104
Appendix 1
Interview# 1. How to “sell” lean to employees? 2. What to do not to make them afraid about their jobs when eliminating wastes?
1
As a methodology, which will make job easier. Delete redundant elements causing useless activities.
Make someone realize that elimination

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