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Essay on organizational change management
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Change management is a means of regularly refurbishing and modernizing an organizations management, structure and abilities to cater to the fast changing needs of customers (moran and brightman), a process which is absolutely crucial in todays world, though as important as change management is, almost 70% of the organizations deploying it result in failure, which makes this process a hard trade for any firm, and it is this feature that divides the line between successful and unsuccessful organizations. Before bringing about change in any organization it is important to understand the culture and framework within which the organization works (Nadler and Tushman, 1989) and therefore change in an organization should compliment an organizations strategies and goals. In spite of how unpredictable the change process is, its management is an important prerequisite of managerial skills required by most firms. (Howard-Jones and Washbrook, 2011)
There are endless conflicting, contradictory and ambiguous statements on change management, but two issues that are accepted by all, first, that the rate of change in current business conditions is accelerating like never before and second, there is a mutual agreement on the fact that change caused comes in any proportion and form hence affecting all businesses in all industries. While there is abundant literature and theory on change management there is little practical examples available. (Guimaraes and Armstrong, 1998) One type of change where we could find a few practical examples is Planned change, where the management understands the clear disparity between where they are and where they want to be whilst working out a method to get there without any disturbance or interference from any factor...
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...ting on the current situation. Hence management of resistance is central to the triumph or defeat of change. The aim of this paper has been to provide an outlook on change management, though there has been insubstantial literature available on specific suggestions and advice, reason being there is very little theory available itself on specific examples and it is extremely difficult to provide generic practical examples that are applicable universally. However, managers planning to initiate change have to be well versed with the theory as this would provide extensive and a well defined direction, in addition managers have to have a detailed understanding of the problems and difficulties faced by their employees. To sum up, managers who have an understandable and pragmatic view of the obstacles to change for their employees are the organizations expected to flourish.
Leading Change was named the top management book of the year by Management General. There are three major sections in this book. The first section is ¡§the change of problem and its solution¡¨ ; which discusses why firms fail. The second one is ¡§the eight-stage process¡¨ that deals with methods of performing changes. Lastly, ¡§implications for the twenty-first century¡¨ is discussed as the conclusion. The eight stages of process are as followed: (1) Establishing a sense of urgency. (2) Creating the guiding coalition. (3) Developing a vision and a strategy. (4) Communicating the change of vision. (5) Empowering employees for broad-based action. (6) Generating short-term wins. (7) Consolidating gains and producing more changes. (8) Anchoring new approaches in the culture.
Change management is associated with processes and mechanisms envisioned to change initiation within the control (Kotter, 2011). It involves in decision making to setting up a goal, develop necessary process and assigning the available resources to achieve that goal by effective planning and costing (Hayes, 2010). Therefore, change management focuses on whole business process and leadership directs the company toward its vision.
Change is inevitable and bound to happen in all aspects of life including business. Although change is important in an organization, it can also be seen as a strength and weakness. Effective leadership is about mastering change. One must be willing to change in order to grow and be successful. This paper will compare and contrast Kotter and Kurt Lewin step in their change management models. Furthermore, it will elaborate on the concepts and explain whether these methods can be used at the same time. In addition, this paper will include a Christian worldview of the information discussed and how it relates to the change management models.
After management has identified the areas of change that need to be addresses, there is a need to convince incumbents in the organisation that change is not an option but a requirement to move forward and achieve the desired goals of the organisation. Creating a sense of urgency requires challenging the status quo, often employees in the organisation are complacent in the way things are; that change may appear arbitrary. In firms where success has been steady, challenging the status quo can appear futile. Creating a sense of urgency to change is an approach that management uses to start the process of change management; this will also require that management communicates clearly market realities in relation ...
Change is a fundamental element of individuals, groups and all sorts of organizations. As it is the case for individuals, groups and societies, where change is a continuous process, composed of an indefinite amount of smaller sub-changes that vary in effect and length, and is affected by all sorts of aspects and events, many of which cyclic are anticipated ones. It is also the case for organizations, where change occurs repeatedly during the life cycle of organizations. Yet change in organizations is not as anticipated nor as predictable, with unexpected internal and external variables and political forces that can further complicate the management of change (Andriopoulos, C. and P. Dawson, 2009), which is by itself, the focus of many scholars in their pursuit to shed light on and facilitate the change process (Kotter 1996; Levin 1947; et al).
Changing situations throughout the world affect all organizations in business today. Therefore, most organizations acknowledge the need to experience change and transformation in order to survive. The key challenges companies face are due to the advancements in technology, the social environment caused by globalization, the pace of competition, and the demands regarding customer expectations. It is difficult to overcome the obstacles involved with change despite all the articles, books, and publications devoted to the topic. People are naturally resistant to fundamental changes and often intimidated by the process; the old traditional patterns and methods are no longer effective.
Apart from reading chapter 6, I did some research from other resources to find out more about change management, Change is constant in today’s business world as Charles Darwin quotes, “It is not the strongest of the species that survives, neither the most intelligent, but rather the one most responsive to change”. Changes are often brought about by the top level management (i.e. leaders, managers, shareholders). Managing change or undergoing change situation is often a very difficult phase for most of the pe...
Change is the most crucial aspect of management. In a rapid competitive business environment, change is not only recurrent but also becoming complex. The case study Bega Cheese highlights how the firm has achieved change management from satisfying the needs of local market to being limited company of more than 50 countries globally. Through the case study, it is seen that Bega Cheese has undergone different stages of change process by implementing various effective cultural perspectives, to traditionally organizational designs concerning with structures and new forms, processes and boundaries to adapt to organizational change and eliminate resistance to change. Change is inevitable, and vital to achieve strategic objectives and competitive advantage in the market.
Individuals, when faced with any major change, will be inevitably resistant and will want to preserve the status quo, especially if they think their status or security within the organization is in danger (Bolognese, 2010). Folger and Skarlicki believe that organizational change produces skepticism in employees, which makes it problematic and possibly even impossible to contrive improvements within the organization (as cited in Bolognese, 2010). Therefore, management must understand, accept and make an effort to work with resistance, since it can undermine even the most well-conceived change efforts (Bolognese, 2010). Furthermore, Coetsee states that for organizations to achieve the maximum benefits from change they must effectively create and maintain a climate and culture that does not support resistance and rewards acceptance and support ( as cited in Bolognese, 2010). Therefore, it is important to understand what resistance is and how to reduce the effects of resistance.
These words are interconnected and interdependent. Effective change management involves aligning all enterprise resources — physical assets, know-how, technology and people — simultaneously, but with a different intensity at the organizational, work group and individual levels. Yes, it is a challenge. This is the challenge of the modern enterprise: to be relevant in the context of its dynamic marketplace and to maintain that relevance even in the face of a dramatically changing environment and technological base.
Prevention of resistance is most effective when implementing change. Preventing the weight of inertia in a workplace allows the change to happen in a timely manner with minimal problems. As Lee (2004) emphasizes, leaders have the ability to effect change and performance. If someone is accountable for outcomes and poor habits, outcomes will improve. The manager must show a caring attitude over the process of change and welcome any positive innovation. This caring attitude will become contagious to the employees working under him and become a priority to them as well. Approaching the change in an accepting, open-minded manner can decrease the vulnerability and frustration associated with change. How the change is presented can make the biggest difference in the outcome of the change. The manager must show that blaming will be avoided at all costs. One will only ask why, not who, to avoid the feeling of belittlement. This can allow employees to become comfortable with voicing their opinions and mistakes, which can allow an even greater range of improvement. The manager must also encourage...
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
According to Dawson (1994) organisational change therefore refers to any alteration in activities or tasks. It is a modification or transformation of the organisations structure, processes, or goals. It may involve minor changes in procedures and or operations or transformational changes brought about by rapid expansion into international markets, mergers, or major restructuring. McLagan (2002) claims that “the phenomenon of change has become a central management issue in modern organisations and whilst it has always been an issue, creating, sustaining and managing change continues to be a challenge in today’s society” (p. 28). Change is also expensive, onerous, and has an intellectually demanding effect. These effects are experienced as organisations try to implement complex, unprecedented, organisation wide proposals such as reengineering, diversity interventions, globalisation, installing quality and productivity programmes, or entering into intricate agreements, mergers and acquisitions. According to Paton and McCalman, (2001) change is therefore an inseparable part of organisations, and it will certainly “not disappear or dissipate” (p. 5). Organisations no longer have a choice: they are pressured to change or else face their possible downfall moreover the rate of organisational change is clearly accelerating today. The content of organisational change refers to the particular areas of transformation that are being examined. According to Walsham, (1993) the organisation may be seeking to change technology, products, systems, manpower, geographical positioning, or corporate culture. The process of organisational change refers to the actions, reactions, and interactions from various interested parties in an attempt to move the ...
Best manage change initiate from external that through technological advances, social media and economic pressures. Besides, change can be internal as some issues of management responsible such as changing consumer’s needs, human resource and employee’s’ performance. All issues can affect from a small area to the entire organisation. Change can be a time period of seeking opportunity for some or a loss and threat for others. The difference between surviving and thriving in a workplace and surrounding environment responses the management change. Change is an essential to any organisation whatever it is in form of public or private. All organisations must change to remain pertinent. Nonetheless, all changes from internal and external or large
The idea of change is the most constant factor in business today and organisational change therefore plays a crucial role in this highly dynamic environment. It is defined as a company that is going through a transformation and is in a progressive step towards improving their existing capabilities. Organisational change is important as managers need to continue to commit and deliver today but must also think of changes that lie ahead tomorrow. This is a difficult task because management systems are design, and people are rewarded for stability. These two main factors will be discussed with reasons as to why organisational change is necessary for survival, but on the other hand why it is difficult to accomplish.