Campbell Soup Case Study

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to mitigate these risks. To introduce a new ERP in a company many risks will follow with it. With risks that follow countermeasure or prevention should be put in place to minimize or evade these risks. The implementation of new ERP for Campbell shows us how they benefit from these changes but do not talk about the risks. Therefore, we will focus on the risk analysis and the recommendations of dealing with those risks. According to (Sumner, 2000) paper, risks that come with a new ERP systems implementation are insufficient training and reskilling, failure to redesign business processes to fit the software and many more that will be discussed in the report.

Outsource of IT services (IBM)

A probable risk that Campbell soup was taking …show more content…

Possible risk that will arise are 1. SAP system are not producing the correct output. To reduce this risk the business must make sure that they have the right business requirements and clear details of the business process. 2. Lack of knowledge/ineffective use of SAP within consulting department. It is proven that 60-90% of businesses require the use of SAP and there have been many instance where system integrators lack in depth knowledge of the system that is put in place. To mitigate this risk would be to have a senior consultant with the product knowledge of SAP so that he can teach other employees what is to be done. 3. Ineffective and political project leadership is also a risk factor within SAP. Having a slow witted, slow decision making leader within SAP creates bottlenecks and delays in project progress. Therefore to reduce the risk of having an ineffective and political project leadership, there should be a project leader that is flexible, adaptive and can work together …show more content…

Though those three approach, the managers can redesign the business process and fit it with to software.

Failure to mix internal and external personnel
As Sumner’s report, using a mix of internal and external staff to work together on a project team enables internal staff members to improve the necessary technical skills for ERP systems design and implementation. Consequently, there is no double that the third risk, which Campbell should be mentioned is failure to mix internal and external staff together.
What I recommend here is to mix internal staff and external members together, to create and improve each other with the purpose to reach the maximum of technical and professional skills.
Testing to ensure core business processes are functioning correctly
According to other relevant report what risks of the ERP, there has one more risk that Campbell was missed, which is testing the business processes in order to make sure that its functioning correctly. As the report of protiviti says, testing is essential to ERP implementation success, but it is often the phase where organisations decide to take shortcut in order to meet the planned go-live data. That means, it is necessary for testing the main part of new ERP before the implementation of the new one. But, at the ERP of Campbell, the mangers or developers had missed it, leading to a risk that will influence the development of Campbell

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