Billing & Coding for Health Care Services

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In order for any health care system to be stable in their revenue cycle, it has to post charges for procedures and care provided. If these charges are not posted correctly, the payments may be affected, resulting in less income than what the system is actually owed. Clearly, without any service being provided, there is no revenue to begin with, but if the charges are not captured, a service can be provided and not billed for (Cleverley & Cameron 2007). This means the health care system provided free care or services to a patient. In order to capture care charges, health care organizations use codes for each type of procedure provided. Because the health care industry is so complex, capturing said charges is also complex and most charges are broken down in order to prevent complex bills. The way charges are broken down is by using codes for the services rendered. Each procedure has a special code and each code is assigned a price, making billing less complicated. Coding also allows health care systems to document each procedure in order to prevent payment denials or delays from the payer (Thompson & Barrett 1993).

All hospitals and health care facilities have a “charge master”. A charge master usually contains anywhere between twelve thousand and forty-five thousand individual charge items and procedures (Cleverly & Cameron 2007). Any chargeable item in the facility must be included in the charge master in order for the facility to bill the patient for services rendered. Because hospitals place such a high importance on this charge master, many hospitals have a charge master team within their finance department. This team reviews any changes made to the charge master throughout the year, and work with the hospital’s CFO to determine how cumulative annual charge updates will be made (Dobson, DaVanzo, Doherty, & Tanamor, 2005). The charge master team also works with individuals of all departments of the hospital depending on the charge in question. Coding corrections are made regularly, mainly to keep the hospital in compliance, but there are other reasons hospitals and other health care facilities change their charge master throughout the year (Dobson, DaVanzo, Doherty, & Tanamor).

Hospitals mainly change their charge master for two reasons, one being to increase charges globally to adjust for inflation of these services or to adjust for individual services or procedures, reasons why they have increased the charges for certain services or procedures are generally hard for hospitals to explain.

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