Arlie Hochschild Case Analysis

1725 Words7 Pages
The situation in which I will be referring to throughout this essay is a family dinner celebrating my brother’s engagement to his fiancé whom my mother approves of but my father does not. The works of Arlie Hochschild on emotional work will be used to analyze the situational context. Arlie Hochschild is a professor at the University of California, Berkeley whose area of interest is in how individuals manage their emotions and perform emotional labor in places that require control over one’s character such as their workplace. Her work suggests the idea that emotion and feeling are social. In this Hochschild (1983) means that there are rules to how we feel in every situation such as birthday parties and trying to stay happy at them or funerals and being expected to express emotions of grief. An individual may engage in emotional work by changing their affective state to match the feeling rules of the situation, Hochschild (1983) refers to this as two concepts: surface acting and deep acting. A basic example of using surface acting to conform to feeling rules is receiving a gift that you did not want during Christmas and knowing…show more content…
A discrepancy between one’s internal and external state means that there is an imbalance of one’s emotional equilibrium. With or without dissonance, the individual is alienating themselves from the rest of the group because they are disconnected from their emotions. My internal state at the celebratory dinner did not match the positive facade I put up, because prior to the event, my car was towed and I anticipated an uncomfortable gathering with both of my parents under one roof. I used deep acting by telling myself that I was there for my brother’s engagement and that I should be happy for him just as my family was. I changed a personal part of myself to fit the context of the
Open Document