Apple's Cost Leadership And Performance Strategies Of Apple

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Businesses need to be competitive in order to ensure growth and profitability in the future. Businesses must focus on their core business function and develop operational strategies to ensure they are competitive within their market. Operational strategies such as setting performance objectives and developing new products and designs are integral to businesses in achieving cost leadership and product differentiation. Ultimately, ensuring businesses like Apple remain competitive.

Apple is a multinational cooperation renowned for designing, developing and selling consumer electronics and software. Apple is one of the largest revenue making companies in the world. Apple has a competitive advantage over companies such as Samsung, Blackberry and Sony in mobile phones and tablet markets. Apple gains its competitive advantage through differentiating their products and services as well as achieving cost leadership.

Apple positions their products as high-end innovative technology (as seen in figure 1). As a way of differentiating themselves from competitors like Samsung, Apple implement operational strategies such as performance objectives, new product or service design and development, supply chain management, inventory management, technology, outsourcing, quality control, overcoming resistance to change and global factors. The main objective of Apples operational strategies is to achieve cost leadership in their production giving Apple an advantage even before they promote and market their products.

Based on Apple’s position in comparison with its competitors the following operational strategies could be implemented to sustain a competitive advantage:

Apple places a high emphasis on setting its performance objec...

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...ghest quality good/service. Apple’s suppliers must understand this dynamic and apply ongoing improvement and be flexible in responding to changing business conditions. In order to for the product to remain consistent and reliable Apple conducts regular internal checks to see whether there are any production or quality issues. Apple conducts regular quality control checks through their Supplier information database, which enables Apple procurement professionals to access key information about present and potential suppliers including their capabilities, supplier Diversity certifications and contact information. Whilst Apple did receive complaints that the iPhone 5 had scratches on them before they used it, to combat this issue Apple had a quality control check at their Foxconn factory where they told the employees that standards had to be significantly increased.

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