Analysis Of Employee Engagement In The Burnout Family

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Employee engagement emerged in academic literature in two primary families. The first derived from Kahn’s (1990) personal engagement construct and emphasized the individual’s perception of the workplace to manifest one’s “preferred self.” Kahn (1990) developed and May, Gilson, & Harter (2004) validated a framework in which engagement correlated to three antecedent psychological attributes: meaningfulness, safety, and availability. Kahn (1990) theorized an underlying theme between these attributes and engagement. The second, frequently termed the burnout family, is based on Maslach and Leiter (1997) and Schaufeli et al. (2002). It conceptualizes “work engagement” as the positive opposite of psychological burnout. This line of research defines engagement as “a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption” (p. 74). Both these families conceived engagement as focused on the individual’s work tasks. Practitioner literature that emerged concurrent with the burnout family offered further conceptualizations of employee engagement, including engagement as: • a level of involvement and enthusiasm (Gallup, 2013); • a willingness to help the company …show more content…

Academic instruments exist to measure discrete sub-dimensions of employee engagement, such as the Utrecht Work Engagement Scale (Schaufeli and Bakker, 2003) that measures the vigor, absorption and dedication dimensions of work engagement, but no uniform tool exists to measure the construct when conceptualized beyond work engagement (Macey and Schneider, 2008; Kamposo and Sridevi, 2010). Practitioners utilize a variety of tools to measure their conceptualizations of employee engagement, including the Gallup 12-item Worker Engagement Index (Gallup, 2013), and a variety of proprietary instruments from management and human resource consulting

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