Perlmutter et al. (2001), pointed out that for many supervisors, two of the most challenging fundamental areas of management are; how to motivate employees to perform at their best in the best interest of the agency and how to evaluate employees’ performance from the personal and organizational perspective. There are two inherent paradoxes in this area, one is, how can the supervisory manager balance the need to motivate with the need to evaluate performance? Second, how can this manager balance the individual motivators of employees with the agency’s culture a...
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...otion to the next higher level of managerial responsibility. He can also report what further training is needed by employee before he can be so promoted. In addition, appraisals help the employee identify and comprehend his strengths and weaknesses as well as areas that need improvement. Performance-related feedback has been described as one of the most important methods for enhancing employee development and improving individual performance (Grobler, 2006). Thus, employees learn where they stand in the eyes of the organization, and are coached and counselled about how performance may be improved. It helps an employee in listing action plans for improvement. It also assists an employee in reviewing career aspirations and recording development plans. Lastly, it helps an employee in listing coaching and training programs to overcome immediate performance deficiencies.
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