1. What is your key learning from the articles?
The summary of study
In their articles, “Managing Multicultural Team” by Brett, Behfar and Kern (2006) and “Cultural Intelligence” by Earley and Mosakowski (2004) discuss about multicultural team; both articles point out the problem that cultural diversity of team members might create a problem and difficult to manage, however they have varieties of strategy for dealing with this problem. Brett, Behfar and Kern claim that the major issue is language and the human bias towards the member by something they acknowledge before, stereotyping. Then the authors suggest four interventions adaptation, structural intervention, managerial intervention and exit for helping a manager to cope with a multicultural
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Undeniably, the individuals must interact with foreigners inevitable, who are different language and culture. There is an important that a leader should train its employees for improving communication skill and adapt to working with foreigner people. Furthermore, encouragement workers’ firm to learn about understanding a culture, especially the culture of cooperation company. In the past, some people believed that the leadership must be highly talented, then the public emphasize that the leadership also must be emotional intelligence, it relate to cultural intelligence. I have understood that the cultural intelligence is the ability of flexibility in the cultural understanding and learn about creating interaction. This also adapts a behavior to follow environment, including expression to accurately fit a situation. In the article of Earley and Mosakowski (2004) have explained that cultural intelligence is the ability of individual emotional development and cope with behavior problem of person who comes from different cultures; the association of source of cultural intelligence contains three elements. Firstly, the head which is thinking, perception and learning about taboos about other cultures. Secondly, the body which is learning of expression and respect for the differences of other civilizations. Finally, the heart which is an ability of adaptation to …show more content…
For example, Thailand has extended labor market to a neighbor for supporting AEC (ASEAN Economic Community); the establishment of the ASEAN Economic Community in 2015. This situation contributes to the cultural exchange, even labors of those countries can move to work legally in countries with higher wages than its home country such as Singapore, Malaysia, and Brunei. In the same way Thai companies need cheaper labor form Lao, Cambodia, and Myanmar, thus many companies need a manager who has ability to control the efficiency of conflicts within a situation of diverse
The modern world has experienced tremendous changes, which have contributed to changes in people living in the global world. These changes have mainly been brought by globalization, which is a major phenomenon in the 21st Century. Leaders across various professions, businesses, and governments need to cope with globalization since it forces them to cross borders more often and communicate or conduct business with people from other cultures. This process involves developing necessary skills for working effectively in the modern complex world. Actually, the ability of these leaders to work effectively not only requires the development of essential skills but the application of leadership principles in the global work environment. In essence, leaders must develop their ability to apply leadership principles across culturally diverse workforce in today’s global work environment.
Constant technological and global changes create challenges that forces leaders to manage different cultures in different countries. People, goods, services, and ideas are moving today at greater speeds which mean our labor force is becoming more diverse and multicultural by the day. Effective leaders need to understand such global dynamics in order to successfully manage organizational cultures. The cultures of leaders and their core assumptions might be different from the values and assumptions of employees in a different country. Two managers working for the same global company might see things differently due to their backgrounds and cultural values. The different countries, in which the organization operates, will have different cultures depending on the social, economic, and political history of the country. Managing and understanding these differences need an effective cross-cultural thinking leader (Yukl, 2013). Some research questions that Yukl, 2013 suggests are: 1) how behavior differs across cultural values and for different countries? 2) How values and behaviors are influenced by personality across company and country? 3) What types of traits, skills, and experience are most useful to prepare a leader being assigned to a new country? 4) How does the fast-changing culture in developing countries affect and relate to
In this article, Byars-Winston and Fouad, seeks to assess the importance of cultural factors and their impact on multicultural value of career counseling from the perspective of a counselor. The authors further examine the Culturally Appropriate Career Counseling Model and offer an expansion of the model through incorporating metacognitive processes. Culture is believed to play a significant role in one’s career decision making but the extent to which it does remains unknown. It is therefore imperative that career counselors try to understand
The Cultural Intelligence Difference was written by David Livermore, Ph.D. and published by AMACOM in 2011. After reading the book, I have found that the most important indicator of my ability to achieve success in today’s interconnected, globalized world is my cultural intelligence. Cultural intelligence can give me the ability to understand different perspectives and adjust my behaviors accordingly. According to Dr. Livermore, cultural intelligence can be defined as the ability to function effectively in a variety of cultural contexts, including: national, ethnic, organizational, and generational. By reading this book I can improve my understanding of cultural intelligence (Livermore, 2011). This paper will discuss my understanding of CQ drive, CQ knowledge, CQ strategy, CQ action, how I can improve my scores in these categories, my cultural prejudices, and my cultural ignorance’s.
Cultural intelligence is the capability that could give insights on how to cope with multi-cultural situations and how to engage properly in intercultural interactions. It is the individual’s ability to interact effectively in culturally diverse situations (Brislin, Worthley & Macnab, 2006). We could consider the cultural intelligence as constantly improving concept; something we can develop over time and it is not only changes through experience, but also through knowledge as well, which includes communication with other
Author David Livermore defines cultural intelligence is as the “capability to function effectively in a variety of cultural contexts” (Livermore, 2011, p. 3). In order for achieving dimensional
Diversity management requires that both the individual and the system adapt to each other. It consists of a culture change that will remove barriers to success due to differences. It will do so by identifying and targeting the source of discrimination. This culture change is achieved through diversity awareness and skills training.
Cultural diversity is an essential piece of the team-building puzzle. As stated earlier, a heterogeneous team usually equals a successful team. A culturally diverse team brings the obvious cultural differences in language, dress and traditions to the table. In addition, less tangible characteristic such as moral values are equally, if not more important. These different methodologies and teachings help influence the team's direction. Persons of Western culture will have a different set of beliefs and methodologies from those of Middle Eastern or Eastern ethnicity. When team members take the time to learn and understand each culture's moral value, the result is a strong team foundation. High performance teams take and incorporate these cultural differences and use these different beliefs and values to attain the team goal.
Schein in his book “Organizational Culture and Leadership” explains how different believes and behaviors start to be logical when we understand their cultures by stating “When we learn to see the world through cultural lenses, all kinds of things begin to make sense that initially were mysterious, frustrating, or seemingly stupid” (2010, p. 13). This kind of foresight should be the starting point in order to manage the tremendously growing diversity in the workforce nowadays. Leaders and administrators of both public and private organizations through their influence are responsible to promote and manage diversity in an ethical manner.
There are several factors that are important if a culturally diverse business team is to flourish and realize its vast potential. Di Stefano and Maznevski (2000) claim that there are three imperative steps to achieving multicultural team success; namely, mapping the team; where the team members need to clearly understand their cultural differences in how they work and view success. This is often led by the team leader. Next, the team must bridge, that is, to communicate with one another, bearing in mind their cultural differences. Finally, the team must integrate, meaning that they bring together these differences and leverage on them to succeed.
Recent years, organisation are much more relay on diversity teams to developing products, making decisions and also gain the business success (When and how), therefore diversity team are becoming a very important element for the organisations. In USA, diversity usually refer to demographic characteristics such as age, gender, and ethnicity, however, diversity is not only refer to demographics, it also means the diversity in psychological characteristics like skills, personality, abilities, and education backgrounds (book diversity). Although team diversity leads to some benefits like the positive organisational cooperation, share the knowledge and experience, it can also leads some problems to the organisation, such as the tension between members
In today’s globalized world, multicultural teams accomplish a significant proportion of organizational work. Multicultural teams are formed because they improve organizational effectiveness in the global business environment. As such, multicultural teams offer huge potential to organizations. The most critical and practical challenge multicultural teams face is managing conflicts across members’ national cultural boundaries. Other cultural challenges in multicultural teams include dealing with coordination and control issues, maintaining communication richness, and developing and maintaining team cohesiveness. For multicultural teams to be effective, members must learn to address the challenges that arise from team members’ differing nationalities and cultural backgrounds.
Review the results of multicultural workplace in the company, in order to improve and empowering the team members in the company.
Culture can be defined as the beliefs, values and the pattern of behavior of an individual within designated areas. The culture of organizations defines shared values and behavioral expectations. Cultural issues are especially basic issues all around the globe. These issues can happen in various routes relying upon the size, area and the custom culture of that institution. Social issues happen even because of the states of mind and how each individual comprehend in diverse business environment. Today, the corporate administrations and rising business firms have chosen to give the essential attention on trainings and classes at the multicultural working environment that will help them to understand and create
Abstract: Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology, especially the internet, has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field, thus the art of knowing how to communicate with other cultures should be a workplace skill that is emphasized. This is a conceptual paper whose purpose is twofold.