Sony Music Entertainment Division Analysis

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Introduction

The problem which our company found with Sony’s music entertainment division was their lack of focus on digital distribution. That is, most consumers do not know the artists or content which Sony Music Entertainment has to offer. Also, if consumers were aware of the content which Sony has made available, most consumers would download it illegally rather than pay for it because they feel that the price is too high. The trend of digitally available content is an essential adaptation for an industry giant such as Sony due to the fast paced “on-demand” society in which we currently live. If Sony could find a way to make its consumers more available of their content and provide it as a reasonable price, the Entertainment conglomerate could prove beneficial by generating large amounts of revenue. This information was determined by first researching the background of the company as a whole and then gathering data via consumer interviews.

Secondary Research

Our first step in uncovering the problem which Sony must focus on was to gain background information on Sony Music Entertainment and the current music industry as a whole. Through a search of current events and press releases we discovered that one of Sony Music Entertainment’s main goals is to “transform its business to include significant and growing digital sales”, as stated in the most current financial report (Sony Corporation, 2009). We found this problem important to Sony as the company does focus large efforts on being at the forefront of technology and being viewed as an innovator. If Sony were to fall behind on the emerging industry trend of digital distribution, their foothold as an entertainment industry giant and innovator may be jeopardized.

Using this a...

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...nd fresh music that will result in higher volume downloads” (Nate Perks, personal communication, March 7, 2010).

Conclusion

Now that we have conducted our research, we can conclude that there is a problem with Sony and their efforts towards digital distribution. More specifically, most consumers do not even know which artists or groups are signed to the Sony label. This limits the availability for Sony to capitalize on its content since most people don’t know what the label has to offer. Furthermore, if consumers were to know which artists Sony has available, opportunities to capitalize on them are limited due to the high rate of piracy brought on by what the consumers consider too high of a cost. From here, we must proceed to find a solution to these problems, we must find ways to get the Sony Music Entertainment brand known and purchased by the mass consumer base.

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