Organizational Change At A Local Grocery Store

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When I started my employment at a local grocery store in my hometown I never thought I would be part of an ever-changing workplace that experienced extreme change and conflict. Organizational change is a part of any industry even a family owned store. Learning about handling transformation is nothing like experiencing and witnessing it first hand like I have over the past several months. My current employer is a small, family owned, grocery store in the little town of Phelps. Wades Fresh Foods and Café is the child store of the original Wades Market Center that was located in Farmington. After the Farmington location closed due to an escape clause in the contract our small Phelps store transformed from a dependent outlet to a full functioning, independent store. This external force for change shook our staff and family owners, The Cheney’s. We weren’t given much time to make a decision on whether keeping the satellite store would be beneficial, and if we did where we would get our supplies we relied on the mother-store to provide. Before Wades Fresh Foods and Café because fully independent, the atmosphere at work was much different, we were entirely holacratic. Every employee, all ten of us, had the same duties and responsibilities. It was a fun and young staff, all except one was either in high school or college, and we were given free range to make basic daily business decisions. With no specific job titles or managers things because tricky at times, for bigger and more important decisions who could we ask? We would only contact the owners if the decision could not be handled within our small group. Communication in our small store was broken, the day and night staff never crossed paths and issues were often lost in translati... ... middle of paper ... ...ssa Cheney. The satellite store was originally their idea to help bring business and economic growth back into theirs, and our, dying town. When the Farmington location closed the women put all their energy and focus into Wades Fresh Foods and worked to make us a well-oiled machine. What they didn’t realize was in order for things to run smoothly they needed to be present and enforce compliance. Dawn our head baker, purchaser, manager and Farmington veteran tried to work with us employees to make us comfortable and willing to change. Cliff our inventory specialist, purchaser and other Farmington veteran was reluctant himself to change and even now is stuck in his old ways. The Cheney’s have done their best to increase employee morale and even reward us but their lack of presence at the store and in daily communication has made it hard to take the change seriously.

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