Essay On Nonverbal Communication

Introduction

Nonverbal communication is one of the most important and necessary ways of communicating a message. According to Dictionary.com, the definition of nonverbal communication is “Aspects of communication such as gestures and facial expression, that do not involve verbal communication but which may include nonverbal aspects of speech itself…” (Dictionary ¶ 1) How one dresses, react to issues, sends signals, and how they carry themselves are all examples of nonverbal communication. There are differences in how men and women communicate nonverbally, especially with regard to body language, emotions, voice, and appearance. In fact, women use nonverbal communication more effectively than men (Goman, 2009). This is because “Women may have

Before even talking about women in the workplace, we link women with characteristics such as being caring and emotional. The most common complaint with women is that they are always wanting to share their emotions and feelings whenever the chance is given. (First Lady 2013) This could often be an issue because emotions can alter the effectiveness of work production and dealing with clients correctly. To add to this point, women are taught to be nurturing and caring which could contribute to their gender roles. (Duggin, 2013) In another article, it summarizes that women are naturally more mature which allows them to accurately pick up on nonverbal communication. (First Lady 2013) Goman also says “A woman’s tendency to show her feelings more outwardly in gestures and facial expressions is perceived as a weakness.” (Goman 2009, ¶15)We also find that when one lets emotions get in the way of our everyday lives, one can’t get anything done successfully. Even one woman can alternate emotions of several other women within the workplace. This could hurt the professionalism within a

In an article by Zmoreski, “38 percent of our message through our voice which includes tone and pitch with as little as 7 percent through the words we actually say” (Zmoreski 2013 ¶3)The use of one’s voice has several characteristics that can create different meanings when men and women are communicating in the workplace. The characteristics can translate emotions, attitude, and feelings. When comparing tone and pitch between men and women, women were found to be pleasant to talk to and enthusiastic. According to Schmitz, women usually speak softer, breathy tones in order to accentuate their pitch differences. (Schmitz 2012) These two qualities are highly important because it helps customers or other people in the workplace to feel more comfortable. (Bognár 2012, slide 15) A woman’s tone of voice also is found to sound more emotional, hesitant and anxious. Putting emphasis on their words can help understand how they are feeling about a particular issue. In fact, women were found to use 5 different types of tones at once. An interesting fact is a woman’s tone sounds higher when they are stressed.(Goman 2013,