Operational information systems (OIS) refer to the interconnected databases and applications implemented for the ongoing, central maintenance of operational data (Sohm, 2012). Such systems support the day-to-day running of a firm (Stair, et al., 2015). Since most active organisations effectively use operational information systems to operate more effectively, and most public organisations functioning today are public charities, as opposed to being public foundations (McRay, 2015), one could reach the conclusion that a large number of charities employ features of operational information systems.
The first aim of all charities, big or small, is to raise money for its objectives to be achieved. A common way charities achieve this is through ‘door to door’ donations and on-the-street donations. The initial question with collection is where to collect donations. A geographical information system (GIS) could be used in this sense in a number of ways. A GIS is a computer system capable of assembling, storing, manipulating and displaying geographic information, data identified according to its location (Stair, et al...
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... optimal aid to provide. For example, in the case of the famine in Ethiopia, western charities providing clothing when food is scarce is not the optimal solution. Furthermore, a DSS could support a decision on where the aid is best sourced from in relation to the disaster, once again in the case of Ethiopia the majority was either flown or shipped from the west, as opposed to buying the required aid from a neighbouring African country.
A key advantage to using decision support software for a non-profit organisation such as a charity is that it can be done on software as cheap and attainable as Microsoft excel meaning that all scale of charity’s can apply them. However the key to all information systems that are used to make or support a decision is the quality and validity of input to the system- the information that is gathered and captured (Stair, et al., 2015)
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