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In today's business world, the major issue with failed IT projects relates back to poor organizational procedures. With that being said, project failures are not that uncommon when dealing with major undertakings within a company. These failures could be due to constant change in conditions of the project, uncooperative management, culture and lack of communication. Consequently, “Only in the most unusual circumstances does bad technology doom a project to failure” (Krigsman, 2011, p.1).
When major IT project failures occur it usually turns out to be heavily favored towards second-rate communication standards and lack of judgment from project managers and key stakeholders. This would be the case in Minnesota's Department of Human Services (DHS) project, known as HealthMatch. resulting in millions of dollars wasted on a dead end project. Krigsman (2011) stated, that HealthMatch was budgeted for $13 million, key components of the system were to include, a health care rules engine, work flow charts for employees, and a portal system to initiate cases into the system.
However...