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Starbucks corporate culture
Philosophy of transformational leadership
Leadership of Starbucks
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This paper aims to examine the life of Howard Schultz, the ceo and founder of the Starbucks Corporation we know today, in light of relevant leadership concepts. Lessons that can be learned from his life and leadership are also identified, including the extent to which his life and messages learned reinforce or contradict the leadership concepts.
According to Bennis and Thomas (2002), a crucible of leadership is a trial that brought upon deep reflection that forced one to examine their values and are consequently more certain of themselves and their purpose. Howard Schultz’s early life was this crucible. Schultz was deeply affected by his father's struggle to provide for his family growing up. He often had to lie to bill collectors, and seeing his father pass without savings or a pension, Schultz vowed that if he ever had the means, he would not leave people behind (Schultz, 2012). Schultz’s early live resulted in deeply ingrained values that continue to guide him. Terminal values are the goals that an individual aspires to achieve (Krishnan, 2001).Schultz holds dear achievement, equality, and happiness, to name a few (Schultz, 2012). Instrumental values, on the other hand, are the techniques a person utilizes in their endeavour to achieve their goals or values (Krishnan, 2001). Schultz’s instrumental values include responsibility, honesty, and concern for others. Schultz leadership is consistent with that of value based leadership in that his values and those of Starbucks are consistent. He does not compromise core principles and leads by example (Dean, 2008, p. 61). A lesson that can be learned is that a strong set of good values is important towards being a great leader, which is consistent with value based leadership concept, ...
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According to Riggio (2009), the most popular theory of leadership is transformational. Many believe that these leaders get the job done through inspiring, modeling, and helping others develop their skills as leaders. Research provides clear evidence that groups lead by transformational leaders have higher levels of performance and satisfaction than groups led by other types of leaders (Riggio, 2009). Clear communication is vital to transformational leadership and in order to succeed further, one will need to work on their own skills, and set aside time and space for personal development (Manktelow, 2005).
Bateman, T.S. & Snell, S.A. (2009). Management: Leading and Collaborating in The Competitive World, New York, New York: McGraw Hill Companies. (p. 101)
In today’s organization, strategic leadership is required for the drive to the top, the leaders believe in innovation and change. Therefore, they set forth by investing their strength to achieve success. Strengths Based Leadership by Tom Rath and Barry Conchie discussed the three keys to becoming a more effective leader through strengths, working with the right people of equal strength, seeking the right people on the team and achieving the basic need of a leadership. The strength of a leader is in his communication, a great communicator is one who thinks ahead of time in making sure things are done thoroughly. However, a leader’s strength can be categorized as a visionary thinker. The strength of a visionary thinker is one that understands the purpose of a project and work effectively to accomplish the project in a timely manner. According to (Rath & Conchie 2009, p.13), “Leaders can learn to develop certain skills which can help them become more effective, efficient,...
Mlls, D. Q. (2005). Leadership How to Lead, How to Live. Boston: Harvad Business School Press.
Sears Holdings is a company in transition. Now, faced with adversity and the threat of bankruptcy looming its leadership has come under scrutiny. “Great leaders not only have drive; they want to lead. Also important is a high need for power, a preference to be in leadership rather than follower positions. A high power need induces people to attempt to influence others, and sustains interest and satisfaction in the process of leadership. When the power need is exercised in moral and socially constructive ways, rather than to the detriment of others, leaders inspire more trust, respect, and commitment to their vision (Bateman, pp 399, 2007).”
Leaders: Strategies for Taking Charge is an organizational management book written by Warren Bennis and Burt Nanus for those who aim to become better leaders. The authors emphasize that having executive positions or being a manager does not automatically make one a leader. A leader is one who inspires his staff, helps them find purpose in their work, and effectively implements their plans. They separate the book not quite into chapters on different topics, but rather by four strategies that they have determined are vital for any leader to take on. The strategies are effectively defined as attention through vision, meaning through communication, trust through positioning, and the deployment of self.
The Competing Values Framework is originated by Quinn and Rohrbaugh. It emphasizes the organizational problems and choices faced by managers. The framework is divided into various managerial roles corresponding situations, as well as specific organizational environments. For instance, the facilitator and mentor roles rely on cohesion and morale to bring about human resource development within the organization. While the innovator and broker roles rely on flexibility and readiness in order to receive the growth and resource needed to perform an effective organization. The director and producer roles are more applicable for planning and goal setting skills and will result in productivity and efficiency. The monitor and coordinator roles are intended to managing information and communicating. The framework can also be divided into two main roles. The first four mentioned above are the transformational roles, and the last four are the transactional roles (Belasen, 1996). The transformational roles are more aimed toward making changes and developments, while the transactional roles have strong emphasizes on managerial authorities. The key to becoming a master manager is to be a successful manager who is able to perform each role in order to cope with all difficulties being faced as a manager (Quinn, 1988). A successful manager is also someone who is perceived by others as performing all of the eight roles more frequent than a normal manager and recognizes each of its importance thoroughly (Denison, 1995). A study by Bono (2004) also shows that giving importance to any specific working environment, such as rational goal model, may lower the effectiveness of other areas. Denison and Spreitzer (1991) stated that when a manager does not gi...
Warren Buffett, the CEO of Berkshire Hathaway, which owns many different companies, is one of the most successful business leaders of our time. According to Howard (2014), he is the second richest American, coming in at a net worth of over $70 billion. Besides his personal net worth, Berkshire Hathaway is the fifth-most valuable public company in the United States at $350 billion (Howard, 2014). While he is clearly a very wise investor, Warren Buffett is also a successful leader. As stated by Spindler (2010), leadership is a crucial part of any successful business, and good leadership is what Mr. Buffett portrays. The analysis given in this paper will show Warren Buffett’s values and leadership qualities, his leadership style, as well as looking into his influence he has on his followers.
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An in the Harvard Business Review titled “Discovering Your Authentic Leadership” provides great insight on the completion of this task as it details the necessary components a person must possess in order to develop into an “authentic leader” (George, Sims, McLean, & Mayer, 2007). According to the article, there is not a specific set of traits that an ideal leader possesses (George, Sims, McLean, & Mayer, 2007). “Cookie – cutter leaders” , as the article describes, are a thing of the past as the last decade has shown these type of leaders were only personae and not successful for the long term (George, Sims, McLean, & Mayer, 2007). These authors describe an authentic leader as one who makes of commitment to developing themselves and using their life stories, whether good or bad, to drive the purpose of their leadership (George, Sims, McLean, & Mayer, 2007). Ensuring that I possess the components listed in the article would be priority. These items include establishing self – awareness, re-evaluating personal motivations, building a strong support team, defining core values, integrating life, and empowering others (George, Sims, McLean, & Mayer, 2007). The article goes on to say authentic, genuine leaders are needed for the 21st century as they get results done through the establishment of relationships, practice of values, and demonstration of passion (George, Sims, McLean, & Mayer,
Kouzes, J. M., & Posner, B. Z. (2012). The leadership challenge: How to make extraordinary
Collins, J., & Porras, J. I. (2002). Built to last: Successful habits of visionary companies. New York: Harper Collins Publishers.
Northouse, P. (2010). Leadership: Theory and practice (5th ed.). Thousand Oaks, CA: Sage Publications, Inc.
Starbucks is a worldwide company, known for is delicious brews of coffee and seasonal varieties of tasty drinks for any occasion. Starbucks opened with two main goals, sharing great coffee with friends and to help make the world a little better. It originated in the historic Pike Place Market of Seattle, Washington in 1971 by Jerry Baldwin, Zev Siegl and Gordon Bowker. The creation of Starbucks’ name came from the seafaring tradition of early coffee traders and the romance evoked from Moby Dick. At the time, this individual shop specialized in the towering quality of coffee over competitors and other brewing services enabling its growth to becoming the largest coffee chain in Washington with numerous locations. In the early 1980s, the current CEO Schultz saw an opportunity for growth in the niche market. After a trip to Italy he brought back the idea of a café style environment of leisure and social meetings to the United States we now see in Starbucks locations today. Schultz ultimately left Starbucks to open his own coffee shop, Il Giornale which turned out to be a tremendous success. Fast forward a year later, Schultz got wind that Starbucks was going to sell all their components of Starbucks including their stores and factories, he immediately acquired the funds to buy Starbucks and linked both operations. Within five years he was able to open more than 125 stores starting in New England, Boston, Chicago, and gradually entered California. He wanted Starbucks to be a franchise system based on the mission of telling the truth and emphasize the quality,
Howard Schultz, the CEO of Starbucks, pushes to develop an organizational culture/environment that fosters success through consistency, a clear vision, employee involvement, and adaptability. One way he exemplifies this is going to at least 30 or 40 stores a week, and while visiting his stores he keeps his partners updated with news and events related to Starbucks. This allotted time to visit stores also allows for partners to voice concerns or make recommendations on how to improve the store or the business model on which they operate. Starbucks seeks to create an environment that is more decentralized in nature meaning that significant authority is found within lower levels of the organization. Howard Schultz himself upon returning to the