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To manage cultural diversity essay
To manage cultural diversity essay
Introduction to managing cultural diversity in the workplace
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Understanding how organizational and national cultures relate, analyzing and identifying cultural similarities and differences, and addressing potential cultural conflict is crucial to the pursuit of cross-cultural harmony within an organizational environment. Cross-cultural harmony is essential to prevent misunderstandings, disagreements, and other types of conflict in the workplace. Organizational culture is highly impacted by national cultures, incompatibilities will not only result in an increased complexity of organizational management, but may also result in actions and behaviors contradictive to the organization’s mission and goals.
Organizational culture is what the employees perceive and how this perception creates a pattern of
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In addition to its flexibility, the clan culture represents a friendly, family-like atmosphere aiding a low stress environment that may contribute to increased productivity. To the contrary, depending on the individual, a more relaxed, friendly environment may also result in complacency and decreased productivity. Imagine that you work for a company that places value on providing superior customer service. After multiple complaints from customers regarding non-conforming products from one of the organization’s vendors, the decision was quickly made to take the vendor off of the approved vendor list. This would be a quick and easy decision because not doing so would decrease customer satisfaction. Additionally, the next day a purchase is requested that would normally be supplied by this vendor. However, because everyone was apprised of the situation, the Operations Director submitted a new vendor request with the other required paperwork to the purchasing department. Had he not been kept informed, operations would not have known the vendor was no longer approved and would have submitted the request as normal. Including a new vendor request eliminated additional work by both operations and the purchasing department. This is just one simple example illustrating how the clan culture facilitates quick decision making and increases …show more content…
6). Norms, values, and institutions are comprised of factors such as acceptable social behavior, cultural beliefs and ideals, or groups that may regulate behavior or activities (i.e., land or wildlife conservation organizations or historical societies). There are many different cultural dimensions that can influence behavior including: People’s relationship to nature, individualism versus collectivism, time orientation, activity orientation, degree of formality, language, and religion (Gibson, Ivancevich, Donnelly, & Konopaske, 2012). The Hofstede model distinguishes four primary cultural dimensions from the rest. According to De Mooij & Hofstede (2010), “The model provides scales from 0 to 100 for 76 countries for each dimension, and each country has a position on each scale or index, relative to other countries” (p.
Constant technological and global changes create challenges that forces leaders to manage different cultures in different countries. People, goods, services, and ideas are moving today at greater speeds which mean our labor force is becoming more diverse and multicultural by the day. Effective leaders need to understand such global dynamics in order to successfully manage organizational cultures. The cultures of leaders and their core assumptions might be different from the values and assumptions of employees in a different country. Two managers working for the same global company might see things differently due to their backgrounds and cultural values. The different countries, in which the organization operates, will have different cultures depending on the social, economic, and political history of the country. Managing and understanding these differences need an effective cross-cultural thinking leader (Yukl, 2013). Some research questions that Yukl, 2013 suggests are: 1) how behavior differs across cultural values and for different countries? 2) How values and behaviors are influenced by personality across company and country? 3) What types of traits, skills, and experience are most useful to prepare a leader being assigned to a new country? 4) How does the fast-changing culture in developing countries affect and relate to
This, in turn, enhances their level of motivation and causes the employees to be more committed to their company. Culture is a sense-making device for organization members. It provides a way for employees to interpret the meaning of organizational events and reinforces the values in the organization. Culture also serves as a control mechanism for
There are many issues that may cause cross-cultural conflict in societies. These include language, religion, personal appearance, cultural norms and non-verbal behaviours. As a society, accepting and respecting different cultures to understand the backgrounds of where they come from opens up new understandings of acceptance. By being ignorant to cultural diversity and believing in a dominant culture is not demonstrating respect and understanding of others cultures. Religion can be a very sensitive and personal choice/ issue and in a work environment may cause probl...
A cross culture misunderstanding is when there is a difference between two cultures in the interpretation of a behavior, words, gesture that have different meanings in the different societies. In today’s multicultural business environment it is instrumental that managers are culturally aware so as to enable productivity and maximum efficiency of their human resource.
Societies have different cultures and people in each culture are grown and raised with a set of norms, values, and beliefs. These shared values and beliefs are learned from their childhood through their adulthood. Culture is not something which everyone is born with, but it is something which everyone learns while growing up. It does not only influence the daily lives, but it also influences the business activities which take place in that particular society. Many of us work with people who have different backgrounds and that makes it important for us to understand the differences between cultures. So, although cultures might look similar, there are differences in many aspects which distinguish them from each other. There are five cultural
Culture brings significant differences in the way of working, communicating, addressing relationships and so, it can positively or negatively affect the work environment.
Organizational cultural is the system of shared beliefs and values that develops within an organization and guides the behavior of its members, while organizational structure is an expression of social and economic principles of hierarchy and specialization (Kinicki, 2015). Both the culture and the structure of an organization are important things for management to understand in order to successfully set and achieve an organization’s goals. Companies who excel in highly competitive fields can attribute their successful economic performance to a cohesive corporate culture that increases competiveness and profitability. This culture is best utilized in an organization that has the necessary structure to allow its employees to coordinate their
Organizational culture is very important and impactful on performance, employee morale, retention, commitment and productivity, and makes a difference. Organizational culture is a method of shared assumptions, values, and beliefs, which leads how people behave in organizations. These shared values have a powerful influence on the people in the organization and mandate how they act, dress, and perform their jobs. Its important that organization culture fits with organizational strategic choices.
Culture can be defined as “A pattern of basic assumptions invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid, and therefore to be taught to the new members as the correct way to perceive, think and feel in relation to those problems”. Schein (1988). Organizational culture can be defined as a system of shared beliefs and values that develops within an organization and guides the behavior of its members. It includes routine behaviors, norms, dominant values, and feelings or climates. The purpose and function of this culture is to help foster internal integration, bring staff members from all levels of the organization closer together, and enhance their performance.
Companies build teams out of the need to accomplish goals, but the culture of the group can affect the cohesiveness of the group, and the outcome of the project. What impact can a culture have on the group cohesiveness and therefore productivity? Does the team have an obligation to alter the culture to accomplish the tasks, if the current culture preempts productivity?
The concept of organizational cultures was first raised in 1970s, and soon became a fashionable topic. Organizational culture is the shared beliefs, values and behaviours of the group. Theorists of organizations believe that organizational culture represents the pattern of behaviours, values, and beliefs of an organization. Hence, studies around organizational culture have been seen as great helpful and essential for understanding organizations and their behaviours. Additionally, organizational culture has been considered to be an important determinant of organizational success. Therefore, leaders and managers pay more than more attentions on this topic, focusing on constructing and managing organizational cultures.
In the workplace, it is common to encounter individuals of different cultures, ethnicities, and genders. This diversity can either lead to an introduction of new work methods, or it can lead to conflict between coworkers. In order to avoid conflict, and have all employees work as a cohesive team, managers must educate themselves, and their employees on the topic of cultural diversity. In order for your practices to be considered effective, you must not only respect and recognize an employee’s diversity, you must use their difference to benefit them.
The concept of organizational culture is one of the most debated topics for researchers and theorists. There is no one accepted definition of culture. People even said that it is hard to define culture and even more change it. It is considered a complex part of an organization although many have believed that culture influences employee behavior and organizational effectiveness (Kilmann, Saxton, & Serpa 1985; Marcoulides & Heck, 1993; Schein, 1985a, 1990).
In today’s globalized world, multicultural teams accomplish a significant proportion of organizational work. Multicultural teams are formed because they improve organizational effectiveness in the global business environment. As such, multicultural teams offer huge potential to organizations. The most critical and practical challenge multicultural teams face is managing conflicts across members’ national cultural boundaries. Other cultural challenges in multicultural teams include dealing with coordination and control issues, maintaining communication richness, and developing and maintaining team cohesiveness. For multicultural teams to be effective, members must learn to address the challenges that arise from team members’ differing nationalities and cultural backgrounds.
Communication is the key to organization for these companies and leaders depend largely on its effectiveness. In one study of cross cultural communication, managers were asked to think of seven problems before the meeting to make the communication effective (Barriers of Cross Cultural Communication in Multinational Firms). But, how do people understand each other when they do not share the same culture? To answer this question we must first understand cross cultural management. This type of management focuses on the behavior of people working together as a group ...