Problems with Health Information Technology Implementation

1078 Words3 Pages

Without considering the human element, the implementation of health information technology in the healthcare system will fail. Health information technology (HIT), a tool to arrive at the best use of information. Informatics, the big picture, helps people using information to do cognitive tasks better with technology. (Hersh, 2009) Currently, implementation projects as a matter of routine will focus mainly on the technology. This review will examine two articles one from the United States, the other from the United Kingdom describing different approaches to considering the human element. The process of sensemaking utilized in the U.S article and the Normalization Process Theory (NPT) used in the U.K. article will increase the understanding of how people can influence the success or failure of an implementation project.

Currently, global efforts exist to incorporate HIT into healthcare systems. Efforts in the U.K. are plagued by differing levels of success, projects delayed and over budget and patient care at times experienced harmful effects (Murray, et al., 2011). The U.S. is suffering similar consequences which Kitzmiller attributes to the lack of studies available regarding how to contend with HIT implementation projects. The lack of available studies contributed to the slow inconsistent adoption of HIT by hospitals. This has created a void in the knowledge of how create and manage HIT implementation project teams (Kitzmiller, Anderson, & McDaniel, Jr., 2010). In the U.K., they have a large amount of data on successful implementations, but have little regard for the early studies because of the lack of evidence supporting overall improvement.

In the context of a hospital HIT implementation, the implementers should consist...

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...he United States, and the role health informatics plays in its success, calls for effective implementation methods flexible enough to deal the inevitable unforeseen problems.

Works Cited

Hersh, W. (2009). A stimulus to define informatics and health information technology. BMC Medical Informatics and Decision Making, 24(9). doi:10.1186/1472-6947-9-24

Kitzmiller, R. R., Anderson, R. A., & McDaniel, R. R., Jr. (2010). Making sense of health information technology implementation: A qualitative study protocol. Implementation Science, 95(5). Retrieved from http://www.implementationscience.com/content/5/1/95

Murray, E., Burns, J., May, C., Finch, T., O'Donnell, C., Wallace, P., & Mair, F. (2011). Why is it difficult to implement e-health initiatives?: A qualitative study. Implementation Science, 6(6). Retrieved from http://www.implementationscience.com/content/6/1/6

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