Small Giants Summary

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There comes a time in a business owner’s career where they will be faced with the decision of whether to expand or to focus on other goals. Goals that focus on creating a healthy work environment, providing great customer service, and giving back to the community. There are a number of small business owners that have decided not to expand and have ultimately created small sustainable companies that are thriving in today’s market. Bo Burlingham discusses the principles of a “Small Giant” and the “mojo” that these small businesses posses in his book Small Giants. All of the businesses that Burlingham describes in the book are privately owned, and their primary goal is not the growth of the company but being the best at what they do for their customers. The principles discussed by Burlingham are relatable and useful when recruiting and selecting a sales force team. Entrepreneurs are faced with a number of pressures when it comes to deciding to expand, but Burlingham believes that they must understand that the decision is ultimately theirs to make. Customers, employees, investors, and competitors apply pressure that ultimately influences the entrepreneur to expand. An example is a thriving small business that has a high customer demand that exceeds their production capabilities. The inability …show more content…

In regard of recruitment, focusing on the “Mona Lisa” principle would be my number one priority. Developing a sustainable “Small Giant” definitely relies on the community that the business is located in and forming healthy relationships within that community is imperative. With that being said the individuals in the specific community more than likely have an intimate connection with my business, and that is why my recruitment policies would be focused on recruiting individuals that are from my respective

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