Telstra Essay

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Intro-

Telstra Corporation Limited is a blue chip Australian company, which deals with telecommunications and technology. With Telstra’s conversion from a Government business Enterprise or in other words Government monopoly to becoming a privatized company was in the interest of improving efficiency and improving the sales of Telstra. Now Telstra conducts business under the public company legal structure. The company is under the quaternary industry sector as the company provides mobile services to 17.2 million customers within Australian borders. This makes Telstra, in terms of geographical spread, a national company as Telstra provides mobile services for Australians. Telstra’s geographical spread corresponds to the size of the company. …show more content…

Telstra is no different, where there are multiple factors, which affect Telstra’s business activities and the way Telstra conducts itself in the aspect of management and dealing with their competitive situation.

External Influence:

With Telstra’s large market share, Telstra is constantly under competition from major companies such as Optus and Vodafone. Businesses aim to achieve a sustainable competitive advantage where in this case, Telstra would be trying to maintain their market share as well as increase their already large portion of the market.

Competitive situation is an external influence, whereby the companies that are affected by it have no control over it. In a way, the competition in the market is created through the growth and decline of companies in the same industry sector, where huge growth in a business could threaten another company or the decline of a business is a sign of heavy …show more content…

In 2016, Telstra experienced 7 outages, and two this year has seen Telstra spend $3billion worth on improving its network. In one of the outages, which had affected thousands of Telstra’s Internet customers, Telstra had come out with an apology statement where each customer who was affected by the outage was automatically given $25 worth of credit. To carry on with the role of management especially with Ceo Andy Penn, is his ability and expectation to maintain the investor confidence within the company. In recent times, Telstra has seen a decrease in revenue and value where Telstra has began to borrow money to keep up with dividend payments to keep shareholders loyal. This decrease is twofold. One is because of the competition, where Optus and Vodafone have both been revitalised in particular in the mobile market. Here is where Andy Penn comes in, he brings confidence that Telstra as a company is strong as Telstra has “as strong balance sheet” and a “good track record on the construction site”. In this case, Telstra uses the strategy of a management team in order to maintain consumer loyalty and trust, as well as the business’ reputation during the 2016 network

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