Telecom Orange

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Summary Telecom-Orange was actively involved in CSR and sustainable development by adopting and by adhering to various policies like following AA1000 APS (2008) standard and principles defined in ISO 26000. Their proof of performance is ranking of 56/100 by Vigeo rating. In order to implement laws and regulations across the board its managers have travelled to the respective branches around the world to impart education on the issue. Its suppliers were required to follow the strict guidelines pertaining to the child labor and its policy. Interaction and services to customers won them various accolades. It is open to CSR initiatives which reflect in its financial and CSR reports. Despite various efforts in terms of CSR, some wrong doings in terms of violation of employee’s health and safety environment, corruption and barriers to entry for new players were present. Hence, in order to achieve CSR objective company has to cover long distance. Introduction Orange is a MNC roughly with roughly 170,000 employees in more than 100 countries. The company was founded in 1994 in U.K. and was bought by France Telecom Company in the year 2000. Its revenue growth was worth €45 billion in 2012 and net Income was €820 million while its expenditure on CSR was €902 million. The company follows AA1000 APS (2008) standard and also adopted the principles defined in ISO 26000. (Telecom-Orange, 2012) CSR strategy, profile initiatives, performance and success Realizing the importance of Social responsibility and its success of its implementation in the company, Telecom Orange created its approach to CSR shaped by four basic commitments; recognizing and supporting employees, ensuring transparency in quality, security and safety for its customers, sharing the benefits of the digital world with the greatest possible number of people and finding innovative solutions for a greener world. 2011 global score: 56/100 Vigeo rating; the European leading expert in responsible performance. (Telecom-Orange, 2012) It measures the ‎performance and risks of companies in 6 domains of CSR. Compliance with Laws and Regulations Telecom-Orange follows all principles of the United Nations along with national and regional laws where-ever they operate. The company created policy/program developed in 2006 in order to prevent fraud and diminish consequences thereafter. The company's statements emphasized importance on following international and national rules. To provide law compliance in the company, management travelled to 22 countries to spread awareness among governance teams on the main risks of fraud and corruption. On the information side ESG insider disclosed an illegal deal about purchasing a 3G license.

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