Supply Chain Management Case Study

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Recommended: The role and importance of the supply chain

“Supply Chain Management is the management of the flow of goods and services. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services required by end customers in a supply chain.”[1]
“Supply chain management is the streamlining of a business ' supply-side activities to maximize customer value and to gain a competitive advantage in the marketplace.”[1] Some of the main components of Supply Chain Management are:

“Supply chain planning (SCP) is the component of supply chain management (SCM) involved with predicting future requirements to balance …show more content…

When the order is sent to the warehouse, the oldest inventory is shipped first. The management of inventory, packaging and shipping is done within the warehouse which is split into those three categories. Flipkart provides tracking of the orders that are shipped through the carriers.
Four Pillars of Analytical Competition
• Support of a Strategic and Distinctive Capability:
Almost every start-up that springs up desires to be a Flipkart one day. The affinity and ambition towards Flipkart has its roots in the rapid growth that the company has seen in recent years. There are several distinctive capabilities of Flipkart that set it apart from its competitors and makes it successful which include quality of products sold and the customer service. Flipkart’s customer service is one of the main reason for the company’s achievement. Delivery timeliness, strong post-sale customer support, one stop destination for all the probable shopping needs, competitive pricing or payment flexibility are some of the attributes that Flipkart is dominant

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