They have to create strategies to improve the productivity and deal with employees. Most Importantly Operations Managers are responsible for critical activities such as managing materials, capacity planning, purchasing, scheduling, and mainly quality management. Forecasting is another important role an Operations Manager has to take care of. It helps develop plans and reduce problems in the future. Managers always want to match supply with demand, in order to do that it is important for them to forecast how much space they need for supply to each demand.
The first is that practically every product that reaches an end user represents the cumulative effort of multiple organizations. These organizations are referred to collectively as the supply chain. Rare productions understood, much less managed, the entire chain of activities that ultimately delivered products to the ending buyer. The effect was disorderly and often unproductive supply chains. The added indication is that while supply chains have happened for a long time, most formations have only paid attention to what was happening within their “four walls.” Supply chain management, then, is the vigorous administration of supply chain activities to exploit customer value and achieve a reasonable competitive improvement.
Importance of Metrics Establishing metrics is crucial to any organization, especially in technology related company projects. Metrics can be defined as a system of parameters or ways of quantitative and periodic assess of a process that is to be measured, along with procedures to carry out such measurement and the procedures for the interpretation of the assessment in the light of previous or comparable assessments. The results of the metrics can be used to record trends, efficiency, capital, and etcetera. Metrics permit organizations to measure its performance against industry sectors to determine how well the company is doing. Metrics allow organizations to optimize its productivity.
This project involves large cross-functional teams with shared responsibilities. 18.104.22.168 Quality Function Deployment Once customer requirements have been captured and analyzed, information of customer requirements needs to be translated into functional specifications and design. This activity involves marketing function, product designers and engineers. Quality Functional Deployment (QFD) is a well-documented technique for translating the “Voice of the Customer” into “Action of the Developers”. QFD is an appropriate approach to identify how customers perceive various functional product capabilities, features, and quality and reduce perception uncertainty.
Also during production it is important to monitor the costs, which are required during the production process and also waste products of the raw materials and components. Planning and controlling production involves the finance function in purchasing the raw materials and components, machinery and equipment and the human resources function in recruiting employees with the right skills and training current employees. Production must also work closely with marketing and sales, which let production know how many products are needed to meet consumer needs. Also production involves the controlling of key variables such as: Quality control, a system usually carried out by a business to ensure that the products they have produced have met a suitable and agreed standard, quality control usually takes place after the production process. Quality assurance, mainly a system that is designed to stop poor products being produced during the production process.
Human Resource Management can Improve the Competitive Ability of Business The starting point for a human resource strategy is the organisations strategic plan. A workforce must be put in place which provides departments with the correct number of appropriately skilled employees to accomplish targets in all departments. In order to achieve this, the likely demand for products or services must be anticipated and the future implications for recruitment and training considered. Effective communication between departments is vital if this approach is to succeed. For example: · The marketing department can supply estimates of future demand.
The sales team members responsible for implementing the tactic by location, when each action will start and finish and how much each time it will cost should also be included. Furthermore, it is important to check if the action plan supports all strategies and tactics. Communicating and monitoring the sales plan Once a sales plan has been, it's important to communicate it effectively to employees and customers so they can help achieve the sales goals. The sales plan also needs to identify the steps that will be taken to assess its effectiveness. Essentially, the sales plan is a living document that needs to be regularly monitored and updated.
The order fulfillment process plays a crucial role in supply chain management and many consider it to be the most important business process because it is a determinant of how well customers are satisfied and retained. It involves activities which takes place from the time a customer places an order until the order has been delivered in full. This fulfillment process could be used for both inbound (buying) and outbound (selling) fulfillment.
The overall objective of the integrated supply chain is to integrate the functions of procurement, suppliers, and engineering. Supply chain integration is defined as: “Professionally managing suppliers and developing close working relationships with different internal groups.”1 Integrating these functions into a cohesive group can be complex, especially when dealing with the role of an outside supplier in a company’s supply chain. Once a company decides that they want to integrate their supply chain they must include the suppliers early in the process. In the case studies provided during the course there are examples in the Wal-Mart case study that highlight the benefits of using integrated suppliers into the core of their operations. Wal-Mart actually controls the inventory flow into their warehouses allowing them to manage their cross-docking operations, enabling them to carry little to know inventory storage overhead.
Its environment has parties like competitors and customers, both internal and external; suppliers and government authorities that must be analyzed and addressed appropriately. Laying down the best strategy will involve assessing the needs of the market and the firm’s capabilities, formulating its mission and vision and communicating the goals and objectives set down to the employees. Once all this is done, managers have to assess the tasks to be done and allocate resources in a manner that will avoid wastage. The aim of strategic management is to enable a business to take advantage of opportunities and to act quickly in response to challenges in its environment. This in turn helps to meet the needs of the market effectively.